Caliber - Walton

4.9 (868reviews)
98%
12909 Frogtown Connector Rd,  Walton,  KY  41094

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (868)

Likely to Recommend

friendly and pricing was reasonable. If I had to pay for work done, I would want them to do it.

Repair Quality

Very things matches well.

Customer Service

They were very helpful, kept us up dated through the whole process

Likely to Recommend

Repair Quality

The staff was very friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job couldn’t ask for better. The whole team was just fantastic

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every one was really nice and very helpful when I had questions

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

No one contacted me to let me know when my truck was completed. I had to call to find out my truck was finished. I received estimated completion text messages 4 days in a row stating it was estimated to be done that day, then it would be updated to the following day later in the day. With no actual notification it was finished.

Returned Clean

My Experience

Friendly service, quality work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was told during estimate visit that he had everything they needed and all we had to do is drop the vehicle on Sun night and they would start on it Mon morning. Then was called Mon and told I had to make a 40+ mile round trip to sign paperwork before they would start repairs. I also feel that we just received generic updates as the repairs progressed, and we were caught off guard when suddenly told it was ready for pickup. Would have a appreciated a better update on pickup availability, as I was just getting ready to go out of town for work for the week.

Likely to Recommend

Repair Quality

Quickly repaired my SUV, very friendly staff and kept me updated on the repairs

Customer Service

Very friendly and kept me up to date.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Quick, keep you up-to-date on repair status, and did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was done great. Was only disappointed that they had a delay after I dropped off my car because they had ordered one wrong part and needed to wait for it to come in.

Customer Service

Caliber was extremely helpful. Especially the folks at the local repair shop. Central support was going to schedule me out a month to get an estimate, but the local repair shop got me in immediately.