Caliber - Walton

4.9 (863reviews)
98%
12909 Frogtown Connector Rd,  Walton,  KY  41094

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (863)

Likely to Recommend

Repair Quality

Found some scratches that were not on the car when I left it. If there is a next time,I will document better.I will not use this body shop again.

Customer Service

Had the accident late Friday night. Filed a claim Saturday, scheduled the body shop, and rental on Monday. Can't ask for service any better than that!

Likely to Recommend

We have no complaints at this time.

Repair Quality

Our car is a new car and when it was returned to us, it looks new again.

Customer Service

Caliber Collision kept us informed of the progress of our car repair every step of the way. I knew what to expect and thankfully there were no surprises.

Likely to Recommend

Repair Quality

I likes how they updated me on the process. I would recommend others.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will recommend

Repair Quality

Great service thanks!

Customer Service

Great customer service

Returned Clean

My Experience

Appreciate your help getting my Mazda fixed. It looks great and very happy with the service I received from your team. Katelynn, Wes and Tonya and the entire team were extremely professional and easy to work with. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication. Great fast work. Overly positive experience overall.

My Experience

The process with caliber collision was extremely simple. Their quote was comparable or even less than some of their competitors. They got me in quickly. They kept me informed throughout the process and my car looks perfect.

My Experience

Thank you all for your kindness and your awesome quality work on my vehicle!!!

Likely to Recommend

Repair Quality

Caliber Collision did an amazing job on the work that was done on my vehicle! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Currently satisfied, but it has only been 2 days. Need to see durability of repair to make an honest assessment

Customer Service

Caliber did a great job. Only issue I hah was they informed me during the process that I was to expect completion 11/3 (10 days from when i was contacted) and just 3 days later I was notified the vehicle was complete so it interrupted my planning/scheduling.

Likely to Recommend

Repair Quality

Customer Service

Staff & repair updates were excellent. My car looks great

My Experience

Everything that was damaged looks like new. I am hearing vibration from one of my speakers that was not there before.

My Experience

They did really good work and keep me informed on everything so I’m very pleased with my car

Likely to Recommend

Repair Quality

Customer Service

The work looks great and keep me updated on the whole thing

My Experience

I felt I was in good hands with Greg. When he wasn’t satisfied with the quality of work. He contacted me, explained the situation and then put a plan in action that would satisfy me the customer.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept up to date through the process Delivered on time Friendly and helpful staff

My Experience

Katelynn kept us up to date throughout the whole process so we never had any question as to what was happening or when the car would be available. The front desk receptionist is always professional and courteous whenever I am in the lobby area. I trust this shop to always take care of us whenever needed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Totally disagree with the length of time you keep vehicles ended up crossing me a $100 in rental fees for no reason.

Likely to Recommend

Repair Quality

The only complaint I have was how long you kept t my vehicle

Customer Service

Likely to Recommend

I have already recommended Caliber Collision.

Repair Quality

Customer Service

Returned Clean