Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It took a little longer than expected.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional excellent communications well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional good communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, appreciate detailing the entire car, looks brand new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Donnie did a fantastic job on the body work, it looks brand new ! Dee was so great to work with and made the insurance, rental and the entire process so easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very informative and did an amazing job and very quick. Will always use them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks fantastic the body work looks great and even the detail job was incredible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was fast and the car was clean when I picked it up. I will definitely return if I need it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very helpful polite, very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Personal was very polite to work with I thought they did a great job in a timely matter would recommend them to someone and I would use them again o
Customer Service - 5.0/5.0 -
Very satisfied with working with them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
the body work looks very good. no problems with the work itself. I would rather be talking directly with the person working on the car, instead of the front receptionist
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was so great from start to finish. Our vehicle was also back in a timely manner. Thank you for taking such great care of our vehicle and us.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I feel that if you say my car is only going to take a week-then lets hold to it-I could understand if you needed another week-but it almost took an entire month!
Repair Quality - 3.5/5.0 -
The end product was fine and my car looked great. However, it took them an entire month to complete the job after they told me it would only take a week. When I did pick up the car-it still had a scratch on the wheel covering-so I had to take it back to have that fixed. Again, people were nice, but was not impressed with how long the job took.