Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job, nice people, excellent updates
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Both ladies that I spoke with at the desk and to take pictures were extremely nice and knowledgeable and made the whole experience easy and would recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Service was great. Quick and easy.
Customer Service - 5.0/5.0 -
Everyone was so nice and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Team was always very helpful and patient with my calls. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very ez & polite To Work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt Crook was easy to work and was very helping through this process
Returned Clean
My Experience - 0.0/5.0 -
The Caliber Collision team in Waterloo IL was great!! They kept ne advised and informed.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Caliber did a good job on my daughter's 2018 Nissan Versa
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks amazing…. Practically brand new. Very professional and kept me updated every week about the status of the work they were doing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall amazing experience.
Customer Service - 5.0/5.0 -
They kept me updated every week on the status of the work that was being done and answered all my questions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was told the lip I had installed un paintable which was wrong and Tom forgot I wanted 2 rims treated for road rash . VERY UNHAPPY , he told me it was unpaintable . He doesnt know what hes talinng about .PISSED is an Understatement
Likely to Recommend - 0.5/5.0 -
The insurance company needs to cover those scratches on my truck. From the hail.
Repair Quality - 1.0/5.0 -
Not satisfied with my 2022 GMC CANYON. YOU GOT THE DENTS OUT FRIM HAIL DAMAGE, BUT I HAVE RANDOM SCRATCHES ALL OVER MY TRUCK FROM THE HAIL THAT DIDNT GET FIXED. I rate my truck a 2.
Customer Service - 1.0/5.0 -
Not satisfied with my 2022 GMC CANYON. YOU GOT THE DENTS OUT FRIM HAIL DAMAGE, BUT I HAVE RANDOM SCRATCHES ALL OVER MY TRUCK FROM THE HAIL THAT DIDNT GET FIXED. I rate my truck a 2.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I felt very informed throughout the entire process!
Returned Clean
My Experience - 0.0/5.0 -
My car is make a loud noises from the engine department it wasn’t make that noises when I brought it there my indicator light on my mirror doesn’t work either .
My Experience - 5.0/5.0 -
They were very thorough about explaining what needed to be done and also what was completed to repair the damage.
My Experience - 5.0/5.0 -
Quick and easy to get a quote and schedule dent repair! Car looks brand new now! Kelly did an excellent job keeping me in the know as work progressed. Thank you!
My Experience - 5.0/5.0 -
Car was repaired in a timely manner and cleaned inside and out when I picked it up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you, the work was completed to above our expectations and came in at a lower cost than the quote.
Likely to Recommend - 0.5/5.0 -
The price for the repair for hail damage on my car with $3000 higher than a local competitors quote however Caliber Collision was in network for State Farm or I would not have used this company.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Person answering phone was always friendly and helpful.