Caliber - West Plano
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Absolute disappointment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Amazing people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would recommend my friends or anyone I know to take their cars for repairs to Caliber.
Likely to Recommend - 5.0/5.0 -
Caliber did a great job and I would recommend my family and friends to take their cars there for any repairs
Repair Quality - 5.0/5.0 -
It looks great can’t tell if I was ever in a wreck
Customer Service - 5.0/5.0 -
They icontacted me on a daily progress of what is being done with my car
My Experience - 5.0/5.0 -
Well to begin with you guys got it done in record time! Kudos! Your rep Hilda Ramirez was not only courteous but very helpful and professional. She made me feel like a friend not a customer! Nice job!
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Nice job fixing my car!
Customer Service - 5.0/5.0 -
Hilda Ramirez was very helpful and professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service as always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y’all did a great job and Chris was fantastic, as was your front office staff.Thank you so much.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Overall I would recommend Caliber and I would return my car to Caliber in the event I ever needed to in the future. There was one other item I didn't mention in the previous comments, there was a gummy residue left in one of the rear window interior.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The customer service was great! Everyone was friendly, courteous and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speedy, simple, and spot-on—my adjuster agent is the best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for the repair !! It came out amazing , and thank you Hilda for coordinating this , great job I appreciate it !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome ! Thank you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional & very complete with the status of the repairs as well as the description of what was needed to be done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Even though it took longer than expected I was kept informed about the delay