Caliber - West Plano
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The girl was very courtesy and helped me during the whole repair time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My experience with Caliber Collision was incredibly smooth from start to finish. The entire process — from dropping off my car, to receiving updates during the repairs, to picking it up — was seamless and stress-free. Everyone I interacted with was kind, professional, and helpful throughout. I would absolutely recommend Caliber Collision to anyone in need of vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't even tell my car was damaged after it was fixed at Caliber Collision.
Customer Service - 5.0/5.0 -
Everyone I spoke to was kind. I also enjoyed the texts I received updating me about my car throughout the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was super nice and took very good care of me and my vehicle. Recommend Caliber! It’s the only real choice for complete satisfaction!
Customer Service - 5.0/5.0 -
Great!
My Experience - 5.0/5.0 -
The team was great my service representative was the best. He kept me updated throughout the process. I would recommend Caliber Collision if someone needed a repair
My Experience - 5.0/5.0 -
From communication to explanations, I felt heard and informed throughout the entire process. Though I hope I don’t have to use you again soon, whenever the need comes again we will be returning to Caliber Collision.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Convenient location, excellent customer service as well as the actual repair work. Definitely recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
3 days before I left the country, I was slammed into by an elderly lady that was driving distracted. Worse timing. I drove the car to Caliber the same day and was taken care by Grecia and Shelby. My case was complicated. I needed to leave the car behind as I was going to Japan for a month in order to prep for a conference with Japanese investors in the USA. As soon as I come back to the USA, I would need the car also. The team fixed the car, held it for me for a month. Drove it around the parking lot to make sure that the battery did not die and waited for me to make it back from the airport on a Friday night so I can get the car back before the weekend given that they close. Overall - they went above and beyond and saved me from a LOT of headaches. Truly appreciate then working their best in order to make this as easy as possible for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
3 days before I left the country, I was slammed into by an elderly lady that was driving distracted. Worse timing. I drove the car to Caliber the same day and was taken care by Grecia and Shelby. My case was complicated. I needed to leave the car behind as I was going to Japan for a month in order to prep for a conference with Japanese investors in the USA. As soon as I come back to the USA, I would need the car also. The team fixed the car, held it for me for a month. Drove it around the parking lot to make sure that the battery did not die and waited for me to make it back from the airport on a Friday night so I can get the car back before the weekend given that they close. Overall - they went above and beyond and saved me from a LOT of headaches. Truly appreciate then working their best in order to make this as easy as possible for me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and excellent work! Completed the repair ahead of schedule. Could not be better!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was given top tier service every step of my process. Natalie and Grace were able to answer all of my questions and kept me updated along the way. My car was finished in about 2 weeks and upon receiving my car, they had it cleaned and detailed.