Caliber - West Plano
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast& Friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Already discussed with manager some of it. Repair was not fully complete, car still had damage on door. Car wasn’t clean. Registration Paperwork removed from glovebox and then lost.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication Randy Myers outstanding
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate having my vehicle back before the posted date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communications throughout the process
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Superb service. So helpful and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, appreciated having Randy as the dedicated contact and The delivery service upon completion was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were very helpful and friendly throughout the process. Any issues were dealt with and they were accommodating to my needs. Eased any worries I had and made me have a great experience. Did an excellent job fixing! Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful and efficient. My estimator, Mr. Myers, was great and willing to answer any questions with a smile. I was very appreciative of the daily updates on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I need to go back to have them fix something. I will re-do this Survey with a 10 after that
Repair Quality - 2.5/5.0 -
I need to go back to have them fix something. I will re-do this Survey with a 10 after that.
Customer Service - 5.0/5.0 -
Customer service experience was excellent. I need to go back to have them fix something. I will re-do this Survey with a 10 overall after that