Caliber - White Plains

4.6 (6,247reviews)
92%
4580 Printers Court,  White Plains,  MD  20695

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,247)

Likely to Recommend

Repair Quality

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My Experience

No one ever likes having to send their vehicle to the auto body repair shop, however, Eric and Caliber of White Plains ALWAYS makes the experience an enjoyable one. Eric’s communication throughout the process was exactly what I needed.

Likely to Recommend

Already planning to have one more small repair made by this shop!

Repair Quality

The finished product turned out way better than I was expecting! Better than brand new appearance!

Customer Service

The estimator, Eric, was very professional and easy to talk to. He knows what he is talking about, was straight foward and made the repair process easy to understand. The young ladies in the office were very friendly as well and also were very easy to talk to. Helped me understand the paper work and rental car process. Definitely relieved some stress after speaking with them!

Returned Clean

My Experience

Likely to Recommend

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Customer Service

My Experience

Very professional Eric was great and everyone was very nice

Likely to Recommend

Repair Quality

10 thousand times

Customer Service

Eric was great

Returned Clean

My Experience

The office staff was friendly and thorough and Torrence was definitely personable and accurate and the updates left me with no questions. I Wish I did not have to get my car repaired... but this Caliber location made the process easy!

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Customer Service

My Experience

It was a pleasure to meet Eric. He was very knowledgeable and informative. The front desk was very helpful and friendly. What really stand out was the current updates on the progress of the repairs. Thank you again for your service and support.

Likely to Recommend

No complaints

Repair Quality

As I said earlier in a post that I was completely happy and satisfied with the outcome and the results. Eric was a very good and knowledgeable person and the front desk was very friendly. I was really impressed and thankful for the updates as they occurred. Again thank you for your service and support. I truly will recommend your services to anyone.

Customer Service

Returned Clean

My Experience

My experience was awesome after my unfortunate disagreement with bambi.. my truck looks better than it did when I first purchased it in my opinion these guys did an amazing job and I would highly recommend them for your vehicle repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

great results!

My Experience

The repairs to the car look great. When we did have a problem Joseph and Torrence did everything they could to make sure we were satisfied before we left. Thank you.

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My Experience

Fantastic service completed by a fantastic staff at Caliber Collision. Eric was outstanding and kept me informed about every step of the repair process. I highly recommend this shop.

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I hoped the repair not take as long as stated. They provided the latest possible date to ensure delivery. I believe it could have been completed sooner but they ordered the wrong bumper which makes me wonder did they use the VIN number to order the parts. That delay created a few more days of repair that I believe pops have been avoided.

Customer Service

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Customer Service

My Experience

We were thoroughly impressed with the customer and vehicle service we received from the very beginning to the end. You all kept us informed on a weekly basis of the status of the repairs and was available for any questions we had. Thank you for excellent service from every single employee we dealt with!

My Experience

Everything was great. Torrance did an awesome job keeping me informed. The front desk staff was very accommodating allowing me to make my payments over the phone as I work in DC so it’s hard for me to make it back that way before closing that helped a lot.

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My Experience

Great customer service. They listened to my concerns and made sure things were handled appropriately.

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My Experience

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Returned Clean