Caliber - White Plains
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan went above and beyond! He made what could have been a frustrating process smooth. He made sure to communicate with me during the process and answered any questions or concerns that I had .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian, Torrence and the Front Desk Office Staff were extremely polite, and understanding of my concerns. They are truly “Keepers”!
My Experience - 5.0/5.0 -
Customer service was excellent thank you I would recommend this location
My Experience - 5.0/5.0 -
Great experience with the staff and the communication. This is my second time dealing with Caliber and have been very satisfied both times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was fantastic. Caliber kept me informed from start to finish. The coordination with Enterprise made it convenient for me in final drop off! Great job on repairing the damage on my car.
Likely to Recommend - 5.0/5.0 -
Top drawer service
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Attentive to customer needs
Returned Clean
My Experience - 5.0/5.0 -
Here’s a smoother version with a different word and no long dash: I’ve become a lifelong fan of Caliber Collision because they consistently uphold their standards and honor their warranty promise. My entire experience was wonderful. From beginning to end, the communication was excellent, and I was especially pleased to receive my car back fully cleaned inside and out. It was genuinely impressive to see that level of care.
My Experience - 5.0/5.0 -
The timely communication was superb!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would not recommend this place to anyone enemy
Repair Quality - 0.5/5.0 -
This was by far one of the worst experiences I’ve had with a service provider. I would not recommend this place to anyone. The general manager needs customer service training!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Dora, thank you so much for all that you do. Thank you for reaching out and informing me on every thing that was going on. I truly appreciate you and your service and Caliber Collision for everything. Me and my truck thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I wish that I was informed that the paint would not match and I believe when my headlight were put back they scratches both sides.
Customer Service - 3.5/5.0 -
Terrance was great but over time was alot for a small job. Not his fault
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dora kept us updated for every process. Great customer service. Our vehicle was finished on the date estimated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done. Customer service was exceptional. Communication was good. They set a date and met it as promised. I would recommend them for insurance jobs to anyone.