Caliber - White Plains
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was my first time at a collision shop. I was very impressed by the staff at front desk they explained everything to me. My service repair man Eric was excellent from first day until the day I pick up my car very polite and professional. I like the text messages he sent to me letting me know step by step operations. The office was clean and popcorn delicious. I hope never need them again for services but I definitely would recommend them to friends and family. I give them a five star rating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks like nothing even happened to my vehicle. It was a job well done by everyone involved. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every person I spoke to was kind and helpful. They did a very good job of keeping me informed about the progress of my vehicle.
Likely to Recommend - 5.0/5.0 -
State Farm told me that Caliber had a five star rating when I was inquiring about where I should take my vehicle for repairs.
Repair Quality - 5.0/5.0 -
Caliber handled me with care and did an excellent job on my vehicle and finished in a timely manner.
Customer Service - 5.0/5.0 -
Caliber handled me with care and did an excellent job on my vehicle and finished in a timely manner.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff. Weekly updates. Easily able to reach someone to talk to if needed.
Customer Service - 5.0/5.0 -
Easy to get in contact with
Returned Clean
My Experience - 5.0/5.0 -
The moment I dropped my truck off. The walk around with Eric to assess the damage on what he could see. As well as telling me all the steps they would take to fix my truck. Right up until the day I picked up my truck I knew what step they were on. Great Job by All involved. Communication was great. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed on all that was happening in the repair process
Likely to Recommend - 5.0/5.0 -
Great to work with
Repair Quality - 5.0/5.0 -
Professional car was done on time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
It took my car almost a month to get back, noticed some new scratches and now my driver side door sensor is not work n and it was working when I dropped it off
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I have had numerous cars repaired by caliber and this has been the least favorable experience
Repair Quality - 3.0/5.0 -
A little disappointed to open the trunk and find white powder which I assume is from sanding or paint all over the back my car wasn’t dirty and the inside of the trunk like that additionally, looking at the paint job around the lip of the trunk lid, you can see where there are drip marks and it’s not painted completely correctly
Customer Service - 3.5/5.0 -
I’m a big person on follow through so if you’re going to tell me that you’re going to call me today or at a specific time and you don’t that doesn’t bode well for customer service it’s actually one of the things that I get really annoyed about. I hate communication breaks like that especially if you say I’m going to call you by 3- 4 PM and there’s no call. No nothing and that happened several times.
My Experience - 5.0/5.0 -
Eric and the reception staff are top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent service and communication!
My Experience - 5.0/5.0 -
Great staff from the front door to the technician. My truck looks great again!! Thank you.
Likely to Recommend - 5.0/5.0 -
Level of service was extraordinary. Thank you
Repair Quality - 5.0/5.0 -
My truck looks great
Customer Service - 5.0/5.0 -
The tech and front desk ladies were very positive and their instructions were very clear
Returned Clean
My Experience - 5.0/5.0 -
Excellent job completed ahead of schedule. Very happy with results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was thoroughly impressed with the professionalism shown by your staff . My assigned technician Eric was very knowledgeable and helpful. I will definitely refer others to your company