Caliber - White Plains
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completely satisfied, Caliber is the best!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision in White Plains has been an excellent resource ensuring my family’s vehicles are safe and look as close to perfect as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Well for starters, my last name is man. Secondly, my truck took an entire month to be fixed. The damages are repaired and look good but the quality of how my truck was returned is terrible. There was saw dust all in the trunk with saw dust hand prints everywhere. Trim was sticking out on the outside and my husband had to push it back in. To me that's unacceptable
My Experience - 5.0/5.0 -
Dora did a fantastic job of keeping me updated. One of the weird things that I can't wrap my head around is as my wife was driving the vehicle home it stalled out, which has never happened before. We will probably be bringing the vehicle back to figure out what is wrong.
My Experience - 5.0/5.0 -
My car looks great! I love that it is back to looking brand new. Thank you Caliber Collison!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10! My car looks brand new :)
Customer Service - 5.0/5.0 -
Very helpful team, I valued their help with my situation
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to express my sincere appreciation for the exceptional service provided by Caliber Collision. From the initial consultation through the completion of the repairs, the team demonstrated a remarkable level of professionalism, technical expertise, and attention to detail. The communication throughout the process was clear and consistent, and the quality of workmanship restored my vehicle to an excellent condition. I am extremely satisfied with the overall experience and would highly recommend Caliber Collision to anyone seeking superior auto body repair services. I wholeheartedly recommend Ms Christen Martinez be considered for a monetary award in acknowledgement of the outstanding technical expertise, professionalism, and attention to detail displayed in the repair of my Honda Civic. Thank you.
Likely to Recommend - 5.0/5.0 -
My vehicle was ready as promised by the repair shop, in full accordance with the initially communicated timeframe. This punctuality reflects a commendable commitment to professionalism and respect for my time, which I sincerely appreciate.
Repair Quality - 5.0/5.0 -
The bumper repair was completed in a timely and efficient manner, and the quality of the workmanship met my expectations. The issue appears to have been resolved effectively, including the proper installation of the plastic fog light cover that fills the bumper opening. Overall, I am satisfied with the standard of service provided and appreciate the professionalism demonstrated throughout the repair process.
Customer Service - 5.0/5.0 -
The customer service provided by the repair shop’s personnel was consistently professional, courteous, and responsive throughout the repair process. Communication was clear and informative, and the staff demonstrated a strong commitment to addressing questions and concerns in a timely and respectful manner. Overall, the interactions reflected a high standard of professionalism and contributed positively to the overall service experience.
My Experience - 5.0/5.0 -
My car was nice and neat and runs so smooth!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I looked at the truck when my son picked it up. The inside was completely covered in dust from sanding etc. Is that what’ a customer should expect from your company? I understand a little dust but what I took pictures of is completely unacceptable. The lack of respect shown to my vehicle was uncalled for and frankly, you should be embarrassed.
Likely to Recommend - 0.5/5.0 -
0 actually.
Repair Quality - 0.5/5.0 -
The inside of my truck was ridiculously dirty. You all disrespected my property and should be embarrassed to have returned the vehicle to my son the way you did.
Customer Service - 0.5/5.0 -
You didn’t even bother to attempt to clean the vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My son and daughter both used Caliber for their vehicles and highly recommended Caliber. Kelly Hodge is another reason I came to Caliber. She said you guys do excellent work.
Repair Quality - 5.0/5.0 -
Great personnel from Wanda, the front desk, to service personnel. A special thanks for the guy who took the time to vacuum the floors and wipe the inside of my car!
Customer Service - 5.0/5.0 -
Customer service was excellent
My Experience - 5.0/5.0 -
Great staff great results
My Experience - 5.0/5.0 -
Communication was very good Car was completed on promised date Work appears to be well done… still need to take a closer look. Office staff was friendly and professional.
My Experience - 5.0/5.0 -
Very good service.