Caliber - White Plains
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was very thorough and Effient with my repairs. He kept me up to date and had me back on the road in two weeks. Best experience ever
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service and experience
My Experience - 5.0/5.0 -
The staff was friendly and informative. The work was completed on my car in 3 days. The convenience of getting a rental from Enterprise and returning it at Caliper was excellent. What give Caliper my business every time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were pleasant, professional, and extremely knowledgeable. They made the entire process easy and stress-free. Eric in particular was amazing!!! I will definitely recommend Caliber Collision in White Plains to anyone in need of quality repairs and exceptional customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The positive communication I received during this process was exceptional. The extra effort to restore the vehicle to original condition is greatly appreciated and will be remembered. If I need any future repairs I will be coming back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric was great communicating the status of my vehicle & it was finished a few days early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Torres was an amazing help with communicating the timeline of the vehicle repairs. James repaired and reassembled my car like new! I am so apppreciateive of the quick and quality work of the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Torrance was an excellent service advisor. He kept me updated on the progress of my vehicle repairs. He even went above and beyond the call of duty by bringing my vehicle to my residence due to my inability to drive. Torrance definitely excels in customer service. Please be sur to extend my sincere thanks to him!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0 -
Caught the service manager lying to me and my husband on several occasions. No communication regarding status update given unless I called first. Continued to give excuses as to why the car was not ready on the several promised dates given.
Likely to Recommend - 5.0/5.0 -
Satisfied
Repair Quality - 5.0/5.0 -
Eric is a friendly guy and treated me like his older brother and the staff were very nice too
Customer Service - 5.0/5.0 -
On point with every of my concerns.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Torrence was a great communicator. He kept me updated about my vehicle every step of the way.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Michelle kept me informed. The repairs met my expectations.