Caliber - Wilmington De - Newport Pike

4.9 (3,788reviews)
99%
2013 W. Newport Pike,  Wilmington,  DE  19804

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,788)

My Experience

Everyone in the shop was helpful, explained everything and kept me informed through entire process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service!!! Keep me updated!! I was treated like a person!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Tony was awesomebthrough the entire process. He made sure to contact me directly by phone to provide updates about my truck

Returned Clean

My Experience

My vehicle repairs came out great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Vehicle looks exactly as it should staff was polite and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an amazing job fixing the damage done to my Subaru. It looked like it never got rear ended. Clean look and they fixed it making it look brand new. They also completed it in a timely matter and the process was easy especially since I got updates through messages.

Likely to Recommend

I would definitely recommend made everything so easy and I would come back for repairs if needed.

Repair Quality

I am very satisfied looks brand new like it never got hit

Customer Service

They were great Tony was awesome he kept me updated and informed through out the whole process. Receiving messages to keep me updated on a daily.

Returned Clean

My Experience

Prompt service amd I was kept up to speed on every step of the process

Likely to Recommend

Repair Quality

Customer Service

My Experience

I received excellent service at Caliber Collision. David Coleman assisted me through the entire process. He kept me informed and answered all my questions. He was always pleasant and is very competent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team including Drew was very communicative and kept me posted every step of the way. They were thorough and helpful!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job!

My Experience

My experience with Caliber Collision was positive from the very start. I took my car over, an estimator came out and went over the vehicle thoroughly and assured me the car would be repaired to my satisfaction by the date I needed it for my trip. I received regular updates and then, to my surprise, my car repairs were completed early! Needless to say, I was completely satisfied with the repair, as well as the regular updates. I would not hesitate to recommend Caliber Collision to anyone in need of their services.

My Experience

You guys did an amazing job.

Likely to Recommend

Repair Quality

They did an amazing job, my car looks brand new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I was very satisfied. The office was comfortable and the workers were very nice, I will recommend you to others who need their car repaired.

Likely to Recommend

Wouldn't trust any other shop

Repair Quality

Amazing great job

Customer Service

The staff was great and looked out for me made sure the process went smoothly. The work done on my car was amazing extremely satisfied a grade of 10 doesn't justify their work Thanks again Caliber Collision Miguel Peralta

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The notification app is very user friendly and the status phone calls were a great touch!! The job was very well done!!!

Likely to Recommend

Repair Quality

Staff was very friendly and informative. I was informed every step in the process. The repairs were top notch. I would recommend Caliber for repairs.

Customer Service

See previous comments.