Caliber - Winter Garden
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very nice work and I really appreciate the attention to details I had miss one letter on the name and you guys put it back thank you very much, those little things make people come back you have gain a loyal customer, excellent service
My Experience - 5.0/5.0 -
Great service, the repair looks brand new, can’t tell there was an accident. Roger went above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber constantly updated me throughout the repair process. Very courteous and professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Please know that we are truly greatful for the work that you did on my blazer. Thank you also for cleaning my car after the fact. You guys did the best job. And in a fashionable amount of time. We would recommend you highly.
My Experience - 5.0/5.0 -
Excellent Customer Service and Care given from the first meeting. Great time management and quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my very first experience with Caliber and working with Gregg. I have never thought how professionally they served my and took care of my vehicle. There is no doubt on my mind to recommend you and your service to my network of families and friends Congratulations, excellent job.
My Experience - 0.0/5.0 -
I was not satisfied with the repair. The vehicle came back with multiple unresolved issues, several of them functional and safety-related: 1. Front radar / driver-assistance system is not working. I was not informed of this until after I had already left, and was then told it was because the car is lowered. If ride height prevented calibration, that should have been disclosed at handoff, not after. 2. A parking sensor in the repaired/impacted area constantly false-triggers. I was told this was “because of the radar,” but only the sensor in the impacted area is affected while the rest of the array works normally — which is not consistent with a radar fault. 3. Comfort access (keyless entry) stopped working after the repair. 4. Wind noise on the driver’s side that was not present before. 5. Noise when turning the steering wheel. 6. Wheel alignment was off when the vehicle was returned. 7. The headlight was removed and reinstalled during the repair and came back with a fresh nick on top and no longer aligned with the bumper — both the damage and the misalignment occurred while the vehicle was in your care.
My Experience - 5.0/5.0 -
The repair was done in a reasonable time frame and had great communication. They made my car good as new. They even collaborated with the car rental place I was using to make it easier for me. 10/10 would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car bumper looks great! Great communication during repair! Great crew!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The dashboard lights still are lighting up. Please have someone reach out to schedule a time for us to drop it off again to get this resolved.
Likely to Recommend - 4.5/5.0 -
I hope nobody else need to experience this kind of pain.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roger is great! He was communicative and always available for any questions we had. There was one issue with an error the shop guys but Roger was quick to resolve it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Since I brought the car every body was courteous and act with professionalism.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Overall great experience. John was very communicative and professional. The rest of the staff was also very pleasant, including the lady running the front desk. Most importantly, the truck turned out looking like new. Would return here if needed.
Customer Service - 5.0/5.0 -
Customer service was exceptional! John was very helpful and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication both through texts and calls! Amazing outcome. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed through every step of the repair. Staff is very friendly.