Caliber - Winter Garden

4.9 (1,927reviews)
97%
12881 W Colonial Dr,  Winter Garden,  FL  34787

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,927)

Likely to Recommend

Repair Quality

We had a great experience

Customer Service

they were on top of everything and updated us many times

Returned Clean

My Experience

Caliber made this a wonderful, positive experience! They were so helpful and communicative and John was great to work with! Everyone at Caliber went above and beyond to make sure we had a great experience and turned something difficult into a positive experience! I highly recommend them and appreciate Geico recommending them for our repairs.

Likely to Recommend

Repair Quality

Everyone at Caliber Collision did a great job!! They went above and beyond to make sure we got the best repair options possible and got us our vehicle back as soon as possible. John was wonderful and kept in touch with us throughout the whole process. Highly recommend!

Customer Service

My Experience

It was a great experience! John was very helpful and made sure I was kept up to date throughout the whole time he was fixing my car!! I will definitely recommend this location to anyone who needs help with their cars!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

And will always bring car here

Repair Quality

Your guys far exceeded the expectations and standards we have for service. Special thanks to John and Jose I believe who worked behind the scenes to make sure we were completely satisfied and that we were. Thx

Customer Service

Total customer service from start to finish

Returned Clean

My Experience

Excelente el trabajo realizado. Gracias

Likely to Recommend

Repair Quality

El trabajo realizado estuvo excelente

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole process was so easy from making an appt to dropping my car off and getting it back in a timely matter. John was great at communicating where my car was in the process. They did such a great job on my car. It looks brand new!! I was very impressed with the everything start to finish. They made such a stressful situation a lot less stressful. Thank you for everything.

Customer Service

Communication was great. It was so nice knowing where my car was in the process.

My Experience

the best body shop ever. very courteous and helpful staff. my special thanks to Roger who did everything to get my car ready on time before my travel. and the work was excellent. the car look like it never been hit. thanks again

Likely to Recommend

Repair Quality

Customer Service

My Experience

The advisor, John was very professional and thorough. Actually the whole office was helpful in answering all my questions as well! My car was fixed most efficiently- done in a week. The vehicle looks great! Very satisfied with the whole experience!

My Experience

Tim was fantastic to work with from beginning to end. We have had our car repaired at Caliber a couple of years ago and have always been satisfied with the repairs. Thank you!

My Experience

John and his team at Caliber were fantastic in keeping me updated on the repair of my vehicle. Not only that they made absolutely sure that my vehicle got the parts needed to bring it back to its original standard and that included getting the windshield brought in from south Florida. John and his team made it happen and I am so very thankful for the service!

Likely to Recommend

Repair Quality

John kept me updated on the status of the repair and was very professional. He made sure the exact parts were ordered for my vehicle.

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service very friendly very enjoyable experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

John Haynes, Service Advisor, deserves commendation either monetary or promotion.

Likely to Recommend

Repair Quality

John Haynes; the lady at the front desk (Lemonade stand should have placed 1st); and service mechanic are the reasons for my total satisfaction with Caliber Collision.

Customer Service

My Experience

Amazing customer service. My vehicle looks brand new.

Likely to Recommend

Repair Quality

Great customer service!! Fast turnaround delivery.

Customer Service

Great customer service .

Likely to Recommend

Repair Quality

John is the best

Customer Service

Returned Clean

My Experience

My repair was completed perfectly and in a timely manner! I was able to pick up my car several days earlier than the estimated pickup date, and everything looks great. My car honestly looks better than it did before the accident, and they went above and beyond and even cleaned my car in areas where it had been brought it in dirty, which was a lovely surprise! I appreciate the time and effort that went into repairing my car and making it look brand new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Roger was great to work with, very good communication with updates and friendly. Very happy with the timeliness n quality!

Likely to Recommend

Repair Quality

Greatservice , communication and work.

Customer Service

My Experience

The service was amazing; not just the quality of the work but the attitudes of all the staff. We couldn’t ask for a better experience. The car looks good as new.