Car Center - Burton Heights

4.9 (1,107reviews)
98%
1917 Division Street South,  Grand Rapids,  MI  49507
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Shop AssistantSparkles

In operation 34 years.

Car Center is a family owned business serving our community for over 2 decades. We are your collision and glass experts working on all makes and models. Our goal is to provide high quality repairs in a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Fixing Cars is our Job Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,107)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were so nice and patient with me, I called quite a bit to check on my car and get info, etc. Not only did they go above and beyond to accommodate me, but they also detailed my car! As a mom of 3, I was so so grateful. Thank you Car Center!

Customer Service

I appreciate Car Center so much, I called quite a few times to check on my car, get info, etc. and they were extremely kind and accommodating. Not only that, but they went above and beyond and DETAILED my car when they were finished. As a mom of 3 littles, I can’t express my gratitude enough. Thank you Car Center!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I really like that the staff would text every other day to let me know how far along they were with my 🚗 car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, I would recommend and already had, it works, speaks for themselves and me as a customer speaks for the satisfaction of customer relations.

Repair Quality

As before, and to be expected, top quality, craftsmanship brought my vehicle back into my manufacturers original specifications. Thanks for a great job and my car has never been cleaner. LOL

Customer Service

As usual, my car was brought back into my original manufacturer specification, and my car has never been cleaner, lol

Returned Clean

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Customer Service

Returned Clean

My Experience

Goodjob

My Experience

The guys are friendly, helpful, transparent and out to do their best for the customers. We have and will continue to recommend Car Center to others. They’re awesome!

Likely to Recommend

Repair Quality

Great job

Customer Service

Just fabulous work.

Returned Clean

My Experience

Excellent customer service. Repairs were done quickly and my vehicle looks great!

Translated from Spanish by Carwise
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Likely to Recommend

Trabajo muy bien muy bien

Repair Quality

Muy bien, de trabajo, excelente

Customer Service

Muy bien, de trabajo, excelente

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The car center Burton heights team did an awesome job on my Yukon.

My Experience

The interior of my car is cleaner than it's ever been. I did not expect that!

Likely to Recommend

Absolutely!

Repair Quality

I didn't expect the detail job, especially the interior! My car hasn't been this nice since I bought it! Thanks!

Customer Service

Everyone was very friendly and professional.

Returned Clean

My Experience

Theyre spot on with their completion time and their work is flawless. Thanks!

My Experience

Your entire staff is deserving for me to tip my hat off to their professionalism, courtesy and professional character with a welcoming smile. I Thank Jay for tolerating my constant calls and listening ear. I have no complaints, just wish they could have purchased 2 parts I still need on eBay.

Likely to Recommend

Repair Quality

Great Servie GREATLY APPRECIATED THEIR KINDNESS AND EFFICIENCY.

Customer Service

GREATTTTTTTT

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Customer Service

My Experience

Yes I am completely satisfied you guys are awesome you guys did a great job on my car and the staff there is phenomenal I will forever recommend you guys

Likely to Recommend

Repair Quality

You guys are the best I appreciate everything you guys have done for me and my car you guys are well recognized and

Customer Service

Recommended 100%

Likely to Recommend

And I have already recommended them to others.

Repair Quality

Everyone is attentive to our needs and is very competent in what they do and very friendly.

Customer Service

Everything always looks bran new and hums beautifully. If there is anything that is wrong, they will attend to it right away.

Returned Clean

My Experience

Very professional and pleasant staff to work with. Updates were provided on progress of repair. The repair was completed on date promised. The car was returned immaculately clean.

Likely to Recommend

Repair Quality

Great staff to work with. Company worked directly with auto insurance to make process smooth and stress free. Vehicle was delivered on time and immaculately clean.

Customer Service