Car Center - Burton Heights

4.9 (1,108reviews)
98%
1917 Division Street South,  Grand Rapids,  MI  49507
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Shop AssistantSparkles

In operation 34 years.

Car Center is a family owned business serving our community for over 2 decades. We are your collision and glass experts working on all makes and models. Our goal is to provide high quality repairs in a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Fixing Cars is our Job Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,108)

My Experience

Very professional and pleasant staff to work with. Updates were provided on progress of repair. The repair was completed on date promised. The car was returned immaculately clean.

Likely to Recommend

Repair Quality

Great staff to work with. Company worked directly with auto insurance to make process smooth and stress free. Vehicle was delivered on time and immaculately clean.

Customer Service

My Experience

The process took a little longer than expected but that was due to the parts being delayed in shipping but they the most amazing thing sinceThey had my car for a while.They went above and beyond to get my car finished , they tame in on a saturday and fixed or finished my car because they knew how much I was missing my car and it wasn't a rush job, they did a good job.They really took their time , and I have a life warranty on the part they fixed

Likely to Recommend

They have good costumer service they seem like a smaller company so there aren't like 5 cars that need to be done before yours or that they can't get to your car for a week they Didn't have like a lot of other vehicles they were working on unlike some of the bigger places where they won't be able to get you in for like a few weeks and they are along the cheaper side it's hard to

Repair Quality

Im satisfied with the repair the only complaint is that for some reason when I started my car up the check engine light was on and hasn't cleared yet it could've been because it sat idle in the cold

Customer Service

Very great customer service friendly approachable knowledgeable

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Nice staff

Customer Service

Good job

My Experience

Quality workmanship and done in less than a week. I use car center more than I would like to! 😀

My Experience

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Repair Quality

Customer Service

My Experience

Very good job

My Experience

My car looks great! The detail/clean job was much appreciated and not expected! Thank you! I will be sure to refer anyone I can to you!

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My Experience

This is the best place to get your vehicle done at. I wouldn't have it any other way. I been coming here for years.They do such a good job and the office staff are really nice Thank youuuuu for doing such a wonderful job.shout out to Jay and the crew

Likely to Recommend

Repair Quality

The best staff abd place to get your vehicle done at

Customer Service

The staff is Awesome!!

Returned Clean

My Experience

You all did Fabulous work you did. Far Beyond all our expectations.

Likely to Recommend

You bet: delighted to recommend you to everyone

Repair Quality

Fantastic work. Very very happy with all you did. You went beyond all our expectations

Customer Service

We’re HIGHLY satisfied

Returned Clean

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Repair Quality

Excellent body work. Couldn’t even tell the car had been in an accident.

Customer Service

Friendly and knowledgeable staff

Returned Clean

My Experience

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Repair Quality

I’m happy with the service and repair they did with my car

Customer Service

They did everything i wanted

Returned Clean

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Returned Clean

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My Experience

You guys 2 me are the best n fast service in town,so lm completely happy n satisfied Thanks again.

Likely to Recommend

Repair Quality

Car Center staff are so friendly, competent, trustworthy. The company is financially reasonable. They work very hard to make your experience as a customer the best ever. My car looked brand new when I picked it up.

Customer Service

They're the best.

My Experience

Thank you! Super nice and easy to work with.