Car Center - Burton Heights

4.9 (1,108reviews)
98%
1917 Division Street South,  Grand Rapids,  MI  49507
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Shop AssistantSparkles

In operation 34 years.

Car Center is a family owned business serving our community for over 2 decades. We are your collision and glass experts working on all makes and models. Our goal is to provide high quality repairs in a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Fixing Cars is our Job Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,108)

Likely to Recommend

Repair Quality

Nice job good time

Customer Service

Very nice and helpful

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

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My Experience

Great Job!

My Experience

You are my first choice always!!!

Likely to Recommend

Great people, was treated like CLOSE family

Repair Quality

Was able to fit me in. Exceeded my expectations, as always. Thanks again

Customer Service

Super, treated me like family.

Returned Clean

My Experience

They did a beautiful repair on our car! It looks new!

Likely to Recommend

We have told our friends about them already.

Repair Quality

They did a beautiful job on my car. I am so pleased.

Customer Service

They kept me informed on all the repairs by text & I appreciated it.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Without a doubt I would refer any body to car center.

Repair Quality

They did a wonderful job with my vehicle. When they returned my vehicle it was looking better than when I gave it to them. Definitely satisfied!

Customer Service

Returned Clean

My Experience

Very professional and knowledgeable staff I had a great experience with Car Center Burton Heights. I would choose this place again for any future project..great paint job and great service..highly recommended!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After a 12hr shift, I found that my car had no intention of starting and taking me home. I contacted my insurance and Car Center came highly recommended. They organized a tow to their facility, and were able to service my vehicle in a timely manner, while maintaining excellent communication throughout the entire process. Their staff, from the kind receptionist to the skilled service team, were incredibly attentive. They provided an itemized estimate upfront so there were no surprise costs. I couldn't be more pleased with the care I received at Car Center Burton Heights, they turned a miserable day into a positive experience, and I am very grateful and happy to recommend their services.

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Repair Quality

Customer Service

Returned Clean

My Experience

Ty Car Center Burton Heights Jay and team for all your help getting the job done... DR

Likely to Recommend

Repair Quality

Customer Service

Jay and woman at the front desk were very friendly and helpful…I appreciate everyone who had hands on my car

Returned Clean

My Experience

The repairs all look good. I appreciate that you cleaned the inside of the car too. It needed to be cleaned. Thank you.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The car looks beautiful! My car literally looks brand new. Thank you, Car Center!

Customer Service

Full communication, always giving follow-ups and updates

Returned Clean

My Experience

The repair appears to be very well done and the staff was great to work with.

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Customer Service

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Repair Quality

Thanks for doing such a great job 😊

Customer Service

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Customer Service

Returned Clean

Likely to Recommend

I haven't had a ton of experience with car repairs, so I have little to compare with, but Car Center was great to work with and truly went beyond expectations and was always friendly to speak with. I don't have anything bad to say about my experience.

Repair Quality

Car Center did a fantastic job repairing some scratches on my vehicle and made the paint look brand new. I especially respect and appreciate the attention to detail, even going the extra mile to do everything they can to get my car returned to me in perfect condition. I would recommend Car Center to anyone!

Customer Service

Regular updates on the status of my repair were great, and when I came in to pick up my car, I spoke to Wes and he inspected the car with me and was very cordial.

Returned Clean