CARSTAR Ambassador Collision (Southwest)

3.6 (66reviews)
83%
5610 Southwest Freeway,  Houston,  TX  77057
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Shop AssistantSparkles

In operation 5 years.

Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (66)

Likely to Recommend

Repair Quality

Paint color is perfect

Customer Service

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Customer Service

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100%

Repair Quality

The paint work was done expertly and timely. Offering a lifetime warranty was a major selling point. Moe runs his shop effectively. I’ll continue to use Ambassador Collision SW.

Customer Service

Moe is terrific. He explained the process and the contingencies and was accurate on his completion date.

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Repair Quality

They did an excellent job and kept me informed on the progress.

Customer Service

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Likely to Recommend

Highly recommend Fernando and Alejandra and the team.

Repair Quality

Fernando did an amazing job. He was responsive to requests and questions, gave a solid quote and delivered. Also communicated throughout the process and sent pictures and videos of the repairs. Very impressive group and quality service

Customer Service

Very satisfied, Great quality work performed at a good price

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Repair Quality

Customer Service

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My Experience

Thank you!! The Team on Chimney Rock & SW Freeway are too awesome!! Definitely telling my friends and family about you guys!!

Likely to Recommend

Repair Quality

The vehicle looks great and no issues with driving. Fernando stepped in and took great care of us.

Customer Service

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My Experience

Fantastic turnaround, friendly and knowledgeable staff, quality workmanship. 💯

Likely to Recommend

Repair Quality

Awesome

Customer Service

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Excellent quality of repairs. The shop left my car looking brand new. Multiple friends and family members noted it looked as if I had just gotten from the car agency.

Customer Service

Excellent attention to customer service and their satisfaction.

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Likely to Recommend

We would recommend.

Repair Quality

The work that was done on our 2024 Subaru Ascent was excellent. I would give them a 10 but we never heard back about our 2011 Scion XB.

Customer Service

The work that was done on our 2024 Subaru Ascent was excellent. I would give them a 10 but we never heard back about our 2011 Scion XB.

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Repair Quality

They were excellent, friendly, efficient and provided updates on my car. I would highly recommend.

Customer Service

Excellent

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Repair Quality

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My Experience

Juan Milan was exceptional, got my rental setup with ease, got my Ford Explorer ST in and out in 2 days, my car looks like new again, the detail on my car was amazing. Thank you Ambassador Collision for making this experience easy and delightful.

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Repair Quality

Excellent customer service, great repairs. All around amazing work.

Customer Service

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Repair Quality

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My Experience

Need to fix rear hatch back for remote opening.

Likely to Recommend

Repair Quality

Nice work done on repairing my car. Good communication on status of work done.

Customer Service

Returned Clean