CARSTAR Ara Everett

4.8 (1,511reviews)
95%
10721 EVERGREEN WAY,  Everett,  WA  98204
Bot
Shop AssistantSparkles

In operation 22 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR ARA Everett can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR ARA Everett claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,511)

My Experience

They handled everything. I did not have to worry about the car. A job well done.

Likely to Recommend

Depends upon how the loose bolt matter is handled. It would be easy to respond with a 10 because the work looks great. However if I hadn’t found the loose bolts, I don’t know, vibrations and noise could have become rather annoying.

Repair Quality

I selected #4 to get your attention. Looking over the work I could see, I was ready to give y’all a 10! 😊 BUT, I found a small ratchet wrench still in place on a fender mount bolt which was loose. Fortunately the wrench was held in place by an electrical wire. Upon closer examination, I found both bolts only finger tight, NOT at all adequately tightened! I have countless times done something like this, so I am not upset or accusing anyone of poor workmanship. However, this mistake or oversight does not give me confidence that all the other bolts, attachments, etc are secured properly. I did my best to check out everything I could see with a flashlight and all appears to be in order. I would appreciate your comments on this. BTW - this is Nelson , Linda’s husband, just returning from abroad.

Customer Service

Very pleased with the respect and friendliness of everyone that dealt with us.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good customer service. Convenient to work with.

My Experience

Top notch quality as usual. No compromise. I refer anybody that asks about repairs to you. My last referral was the Lebowskis. Thanks again. Dale Sorensen

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Likely to Recommend

my only comment is to ensure headlight settings are returned to what they were as I didn't realize my lights weren't on "auto" at night which caused some problems for other drivers. I also had a loose piece in the car that I don't know where it came from

Repair Quality

They did a great job fixing my bumper. I really appreciated the intense car vacuuming and car wash.

Customer Service

very prompt and responsive whenever I called or needed to reschedule. Very friendly as well. appreciated text updates

Returned Clean

My Experience

Everyone was very helpful and professional. I appreciated the updates so I knew what the progress was and when I could expect getting my car back. The car looked like new when I picked it up. I will definitely recommend CS ARA to anyone looking for a body shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very satified with the repair. The color match and the fitment fits perfectly on my Dodge charger. The team and the estimator David gave me a clear time frame when the repair will be done and it was exactly the date the repair was done. Actually it was a day earlier in fact, when it was completed. There was issue of the parts/incorrect but I saw no issue there because I wanted done correctly regardless of the time frame. Overall experience I am very happy and great team and awesome communication via text and call. Thank you all you guys.

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Repair Quality

Customer Service

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Repair Quality

Wonderful job

Customer Service

Great service

Returned Clean

My Experience

This is my third time having CarStar repair one of my vehicles. Carrie has been absolutely amazing to work with, her communication is exceptional and very accommodating to my schedule. Adam is also awesome, he explains the procedures thoroughly and gave me peace of mind that my car would be fixed properly. I’ve received consistently great service each and every time. I have an auto repair shop who I trust and respect, that’s not easy to do!

My Experience

Every one very friendly kept me up to date on the repairs repair my car quickly and did a very good job on my repairs

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

From start to finish has been exceptional. The efficiency of your team made a terrible circumstance into one where we felt cared for by everyone on your team executing quickly and with direction. We received updates as progression was made and were given peace of mind knowing we knew where along the process we were. Im grateful your company was able to make a hard situation on my wife bearable, knowing she could continue with her responsibilities immediately. Thank you

My Experience

Thank you guys for going above and beyond my expectations with the repairs and communicating with me well through the whole process.

Likely to Recommend

Repair Quality

Friendly and professional. Truck looks like new. Great job.

Customer Service

Friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

David was fantastic - communicative, professional, and thorough. Thank you!

Customer Service