CARSTAR Ara Everett

4.8 (1,506reviews)
96%
10721 EVERGREEN WAY,  Everett,  WA  98204
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Shop AssistantSparkles

In operation 22 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR ARA Everett can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR ARA Everett claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,506)

My Experience

Everything went smoothly thank you car looks like new

Likely to Recommend

Repair Quality

The car looks great can’t even tell it was crunched

Customer Service

Everyone was kind and helpful and it went smoothly The rental car was awesome and the guy who brought me the car was super polite and friendly and courteous. I really appreciate the professional and kind attitude of everyone involved in fixing my car. Plus the car looks great!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The paint does not match, and there is significant gaps on the hood of the vehicle it was not aligned properly

Customer Service

I only dealt with the staff when I dropped off the vehicle and towards the end when I started to request to have my vehicle back. At the beginning customer service was great. At the end I did not appreciate being deceived. Stating that my car was at the an outside vendor getting calibrated and in fact it was still at the shop and then when I really started to push to update on my vehicle I was told that it was still at the dealership getting calibrated and that it was wasn’t ready, that they would call and get an update. I physically went to the dealership to get a status and they showed me when the vehicle was dropped off and that “it’s been ready” so I call your shop and ask if they got an update and while on the phone at the dealership I was told that it was not ready that they have called. While I the customer had to go and verify and found out that was not true and the vehicle was dropped off the day I started to complain about getting my vehicle back

Likely to Recommend

I would recommend it for the quality of timing is not a priority

Repair Quality

The work done was good but the timing was too long.

Customer Service

Received updates but not as frequent as expected

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Nothing comes to mind. I got my car back in a week.

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Repair Quality

Customer Service

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Repair Quality

Great job on my car very easy to get updates so satisfied with work we are bringing two more in for repairs

Customer Service

It was very easy to get a hold of them and talk to somebody either in person or getting texts two times a week on updates

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Repair Quality

Customer Service

Returned Clean

My Experience

You were willing to release my vehicle to my after being told about a safety issue that was not addressed. You’re more worried about your bottom dollar than ensuring the vehicles you are fixing are fixed correctly and safely.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

The unfortunate part is someone crashed into me. This shop took an unfortunate situation and turned it into a pleasant experience. All employees were very friendly and took very good care of me and my vehicle. They are very easy to work with and communicate very well while my vehicle is in process of being repaired. If my vehicle is ever crashed into again I will DEFINITELY be coming back to this body shop! Such a great crew! Shout out to the manger for personally handling my vehicle!

Likely to Recommend

I recommend this shop to everyone and their momma!

Repair Quality

Excellent!

Customer Service

Outstanding!

Returned Clean

My Experience

Excellent service and craftsmanship

Likely to Recommend

Repair Quality

Excellent service and craftsmanship

Customer Service

My Experience

The customer service was exceptionally good. My old Mercedes looks like new inside and out!

Likely to Recommend

Absolutely!

Repair Quality

Excellent experience with Carstar. My 2004 Mercedes looks new!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

ARA car star is the only place I go, great work and friendly service! Highly recommend them! The ONLY negative, if I had to say anything negative at all, is the parts are ordered after your vehicle is dropped off for repair. You can wait for a week or more to get the parts in for them to start the work. Not their fault I know and they cannot be a warehouse for parts either.

Customer Service

Returned Clean

Likely to Recommend

Outstanding shop. Each employee is knowledgeable and dedicated to a smooth process. Communication and expectations are clear. Quality of repair and attention to detail exceeded expectations. I have not had such an easy and enjoyable experience with an auto-body repair shop. Clearly exceptional leadership and corporate support.

Repair Quality

Customer Service

Returned Clean