CARSTAR Ara Everett
In operation 22 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR ARA Everett can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR ARA Everett claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Special thanks to Brandon for his patience and keeping me updated on the vehicle's repair. Your team is outstanding. Props to the management team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding service
Likely to Recommend - 5.0/5.0 -
I would recommend this place to my friends or family I think they did a very good job
Repair Quality - 5.0/5.0 -
Everything look good and everything works fine my only negative comment would be it took a long time and that may not be your problem or your fault that would be it thank you
Customer Service - 5.0/5.0 -
I thought all the people that I dealt with were very professional and I did appreciate that
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
There is a very sketchy open lot next to this facility that definitely makes you feel uncomfortable when dropping off or when leaving your vehicle there.
Repair Quality - 5.0/5.0 -
Everything looks fantastic. Brandon even did a great job of touching up an area that I noticed even though he could show in pictures it was there when I brought it in.
Customer Service - 2.5/5.0 -
Once my car was in the shop, I received! Excellent customer service, which I would rate as a 10. However, in my attempt to get an estimate and to get the car in for repair. I had an extremely difficult time having somebody call me back. I left messages on the voicemail. I spoke to someone in person who said the scheduling person wasn’t there and they would call me back. There were weeks into months where I waited for responses, despite my continued calls. If I had to guess, I would say this has to do with your answering service that you outsource.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve never been in accident where my car had been dented the way it was. I was very nervous about trusting a shop with my car, especially for a week or twos time span. CarStar did an amazing job with communicating with me as well as the insurance company who was responsible for my damages. They were very nice to me and eased my mind about all my anxiety towards this situation. I am so glad that I chose to work with CarStar! Not to mention my car got done beautifully! It looks brand new like there were no previous damages. I would highly recommend anybody to come here. My family is so impressed that they are planning to repair any future damages with them as well!
My Experience - 0.0/5.0 -
I will be stopping by tomorrow to talk with you about missed item on the car
Likely to Recommend - 3.5/5.0 -
I would probably recommend the shop but I will haft to see how the car was put together before I could really make a recommendation
Repair Quality - 4.0/5.0 -
Overall the repairs were done great. Other than communication and some details that I would have thought that it would have been looking like new and it looked good but not great.
Customer Service - 4.0/5.0 -
I felt that ordering of parts were not as detailed as I would have expected. Because of missed parts on original order which delayed the time it took in delivering the car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely helpful and proactive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good & fast service
Customer Service - 5.0/5.0 -
Good and fast service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was super friendly and helpful and kept me uo to date on the progress of my vehicle maintenance
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and courteous and thank you for cleaning the inside
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
People, workmanship, communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality
Customer Service - 5.0/5.0 -
Nice people
Returned Clean
Likely to Recommend - 5.0/5.0 -
having your brand-new vehicle damaged less than 3 weeks after purchase is pretty maddening…their work leaves no reason for it to linger. completely happy
Repair Quality - 5.0/5.0 -
Less than 3 weeks after purchase the truck was hit by another vehicle backing up, so the expectation of like-new after repairs wasn’t unfounded. they met the challenge!
Customer Service - 5.0/5.0 -
listened well and helped establish reasonable expectations on first visit. regular follow-ups regarding parts availability and processes helped to manage them. took the time to go over the repairs and warranty at pickup.
My Experience - 5.0/5.0 -
At first I was upset having arrived during your lunch hour and were closed. But then I saw the happy smiley faces after taking a full hour break and I think it’s a great idea. Kudos to management for doing that.