CARSTAR Ara Seattle

4.6 (700reviews)
92%
946 N 127TH STREET,  Seattle,  WA  98133
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Shop AssistantSparkles

In operation 9 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR ARA Seattle can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR ARA Seattle claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (700)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, including timely text updates and proactive status notifications throughout the repair process. Timeliness is frequently highlighted, with several customers pleasantly surprised by early completions. The friendly, professional, and welcoming atmosphere is a recurring theme. A few customers noted areas for improvement directly in their feedback, including difficulty reaching the front desk by phone, occasional delays beyond the promised date, and in isolated cases, concerns about repair completeness or missing personal items.
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"... scheduling repair to pickup, the customer service, quality of work was excellent: kind, informative, clear, hassle-free, reliable … now that I know, this is ..." Read more
"... professional, communication throughout was excellent, and the actual repair was really well done. Absolutely would recommend!" Read more
"... timely manner, updates on the repair were frequent and the repair itself was perfect. Thank you." Read more
"... is the absolute best place for body repairs! The entire staff is dedicated to excellent service." Read more
"Our car looks amazing! The quality is top notch."

My Experience

Nice sales pitch: "restore it to where it's as though no crash occured".

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Service was great, staff was warm and welcoming and professional, communication throughout was excellent, and the actual repair was really well done. Absolutely would recommend!

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Returned Clean

My Experience

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Very friendly and helpful staff.

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Wonderful—made me feel like I and my car were being taken care of.

Returned Clean

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Levi was very helpful

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No one answers the phone. Could not get status on my car. The office called our home phone which I never gave them

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Returned Clean

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Levi, I believe was his name was quick at helping though it felt as if he was the only employee.

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I would recommend them to others without hesitation.

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Carstar did an excellent job on my vehicle and made an unpleasant situation so much better. All staff were great and responsive to any concerns. I would return there without any hesitation and would recommend them to others.

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great customer service

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Returned Clean

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I appreciated the texts on the progress of repairing the car. It was easy to drop off and pick up. Looks perfect

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Great service

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Great

Returned Clean

My Experience

Everyone that I had in contact with that worked for CARSTAR ARA SEATTLE, was professional, polite, considerate and respectful. The day I planned to pick up my vehicle my payment methods failed me and the team there was completely and truly understanding. I came back the next day after talking to my financial institution and had no issues with payment.

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My Experience

Customer service was amazing, communication was prompt and concise. Work was done impeccably

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