CARSTAR Ara Seattle
In operation 9 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR ARA Seattle can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR ARA Seattle claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Enjoyed the follow up calls throughout the car repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
We got a call to drop off our car after a few days of waiting thinking that they were waiting for a part to come in before scheduling. That was not the case and our car was gone for 11 plus days waiting for parts. We were not made aware that we would be without this vehicle for that long. I understood it may be a few days and that was fine. We finally had to call and say we were going to get the car and didn't care if it was fixed and magically the part showed up and was done with 24 hours. Bad communication and policy leaving customers carless for weeks. Not sure we would return.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Good job
Customer Service - 4.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was immaculate and repaired beautifully. Thank you for the care and kindness and for taking pride in your work and restoring my car back to what it was like when I bought it!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Really good service kept me up to date on the status of my car. Took just a tad bit longer than anticipated but overall superb quality (so far) and solid customer service!
Customer Service - 4.5/5.0 -
Excellent CS!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
For the work it’s a 9. The wait and lack of communication it’s like a 3.
Repair Quality - 4.0/5.0 -
The repair is great.
Customer Service - 4.5/5.0 -
Also pretty great.
Returned Clean
My Experience - 5.0/5.0 -
Also did a very nice job cleaning the interior of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
When the front desk person was out sick it was impossible to get through by phone. Voicemail was full, so I could not leave a message, and no one would answer the phone. I tried to reach the office over 6 times, and finally I had to drive over to the office to get my concerns addressed. I found this very frustrating and unprofessional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Berry Cain workers peoples
Repair Quality - 5.0/5.0 -
Berry good job thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very fine work on car, looks great. It took 4 weeks plus to get car back, so that was only negative.