CARSTAR Ballard Collision
In operation 21 years, 16 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Ballard can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Ballard claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My vehicle looks like new again. Despite difficulty sourcing parts, Carstar Ballard was able to push through with a fantastic repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There are issues that need to be addressed. The bumper does not line up and there is dirt on the inside overhead liner.
My Experience - 5.0/5.0 -
My vehicle was completed way ahead of schedule and their communication along the way was great. Awesome customer service from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was more than I could expect. The front staff was personable and helpful, as well as everyone else I met. Car looks like nothing happened. I’m very pleased with everything, a 10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought I already sent a glowing report but here goes: friendly and professional personnel, great result, pleasant atmosphere. I would recommend CarStar to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything is excellent
Customer Service - 5.0/5.0 -
Staff were great
Likely to Recommend - 1.0/5.0 -
I'm actively searching for a better place. Would not consider using again
Repair Quality - 3.5/5.0 -
Won't give solid estimate when work will be completed. Dates suddenly change from 3 days to 13 days to repair
Customer Service - 4.5/5.0 -
Customer service is nice. Business is run poorly
Returned Clean
My Experience - 5.0/5.0 -
The Ballard CARSTAR team exceeded my expectations from start to finish. I have already told several people about how great my experience was. Thank you all for all the effort.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had an absolutely great experience with you from start to finish. I have told so many people about how amazing your service is.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience overall. Staff were amiable, competent, and personable. The car looks great. The rental car pickup was painless (Enterprise dropped the car off at Carstar Ballard Collision). Would definitely recommend if needing auto repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair job and communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and efficient. Great customer service as well. Thank you!
Likely to Recommend - 5.0/5.0 -
Fast and efficient. Excellent customer service as well. Thank you!
Repair Quality - 5.0/5.0 -
Fast and efficient. Great customer service as well. Thank you!
Customer Service - 5.0/5.0 -
Fast and efficient. Great customer service as well. Thank you!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great after the collision repair.
Customer Service - 5.0/5.0 -
Ms. Chrystal was great to work with and informative about the repair options. I will return if more body work is needed in the future. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the awesome work and for completing it on schedule. Thanks also for detailing the car. Even the tires looked amazing. Many thanks to the whole crew from scheduling to estimating to repairing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for a perfect repair and seamless customer service experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful