CARSTAR Ballard Collision
In operation 21 years, 16 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Ballard can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Ballard claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks for working so quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jennifer & team were awesome! Car is back to 100% Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It has taken 3 1/2 months the get my side mirror put on. Then they installed the wrong mirror. I have a heated mirror with turn signals. They installed a plain mirror which now won’t power close.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 0.5/5.0 -
If I could give them a zero I would.
Repair Quality - 0.5/5.0 -
Car is not done. Alignment is completely off. Scratches still present and spoiler is missing.
Customer Service - 0.5/5.0 -
The car is not done and they filed for payment. The front office person was extremely rude and they never return phone calls.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car looks beautiful! And your customer service was great. Jennifer took great care of us. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job on my car, did it in a timely manner, and my customer service person, Jennifer, was nice to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The most wonderful customer service I have ever experience. I had a very traumatic experience on the public bus and your crew rushed my repair job through so I could get my car back. I am older and extremely grateful to your crew.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The did the basic required repairs
Customer Service - 0.5/5.0 -
One of the worst experiences I’ve had. The accident was better than the repair experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision work looked great! But two things on pick up were not complete passenger side mirror was resting inside the car on the seat My right rear tire scratched Please speak with who gave me my car