CARSTAR Ballard Collision
In operation 21 years, 16 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Ballard can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Ballard claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service all around!
Repair Quality - 5.0/5.0 -
Very friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was very prompt and Dani was lovely to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Did not notice any problems with the paint job. There were some errors in the display with the sensors which I had to google to clear. When my daughter picked up the car the battery was completely dead and had to jump start. She was told the battery would function fine after 30 minutes of driving. The car would never start. It was a nuisance until we installed a new battery. There is a room to improve..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Thanks for the great job, and thorough communication throughout.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I appreciated everything but how long it took to have my car repaired (about 2.5 weeks) and the spotty communication on when I could pick it up/what the online tracker said.
My Experience - 5.0/5.0 -
It all was 100% for service and repair. I will highly recommend CARSTAR.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with the service and my car is better than before! Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on my car was done well and as efficiently as possible due to parts delays.
Customer Service - 5.0/5.0 -
Always available
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a really good job in all aspects of the repair process
Repair Quality - 5.0/5.0 -
Everything works just as new
Customer Service - 5.0/5.0 -
The shop personnel was always friendly and efficient at answering my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Forgot to put on the rear hub cap.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
See prior comments
Repair Quality - 4.5/5.0 -
Still not sure how our tire just failed and needed to be replaced. And even though we paid for the tire without any markup we did have to pay sales taxes twice. To Les Schwab and secondly when the cost of the tire got added to our total bill. We are will researching if a sensor while backing up should be going off when the car gets close to an object. We will let CarStar know.
Customer Service - 4.0/5.0 -
The car was delayed for a couple of weeks due to a delayed part. However we kept getting notifications that the car was going to be ready the next day. The next comes and we get another text that it would be ready the next day. When I called the receptionist said that the system is automated and they couldn't turn it off.