CARSTAR Ballard Collision
In operation 21 years, 16 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Ballard can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Ballard claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Sarah and Lauren are wonderful to deal with, and made this difficult repair process smooth and easy for us. And we’re delighted with the repair results. Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Repair excellent. Communication not good. Time car in shop and therefore cost of rental car not good
Repair Quality - 4.5/5.0 -
Repair quality is excellent, however communication during repair needs work
Customer Service - 2.5/5.0 -
Customer service because of communication is not good. Car wise messaging confusing and not updated caused confusion with price of repair. Only signed communication by repair technician was to be considered, however this was not communicated to me. Stop the car wise automatic messaging
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best customer service (Sara front desk) and Lauren (customer rep) I’ve received at CARSTAR. As always, quality work on my vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work looks great - like new.
Customer Service - 5.0/5.0 -
It took a while for my vehicle to be repaired, however, I understand new parts take time to receive. I really appreciated the text updates informing me of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work
Repair Quality - 5.0/5.0 -
Very kind and helpful staff in terms of informing me on how the repair was proceeding. When the repair was completed it felt like I had a new car!
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks outstanding!
Customer Service - 5.0/5.0 -
incredibly kind and hard working team!
Returned Clean
My Experience - 5.0/5.0 -
Sara(h) and Lauren were great! 11/10 service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated how Sara and Cinthia stayed in contact giving me updates and how the estimated time of completion was bumped days up so I got my car back sooner than expected.
My Experience - 5.0/5.0 -
Great