CARSTAR Collision of Amherst
In operation 32 years, 18 years at this location.
Here at CARSTAR Collision, we take great pride in our dedication to complete customer satisfaction. We're confident that you'll recognize our commitment to quality, since it is reflected in our outstanding collision repair services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everything was amazing, from the moment I dropped of my car to the pickup! The employees are great and the car was ready before the expected date! I highly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service, professional staff, would highly recommend Carstar to friends and family.
Repair Quality - 5.0/5.0 -
Paint perfectly matched.
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the text updates, the courteous service and te end product of a restored vehicle
Customer Service - 5.0/5.0 -
See comments at question one
Returned Clean
My Experience - 5.0/5.0 -
I’ve had my vehicle repaired here twice, and both experiences have been exceptional. The quality of their work is truly unmatched. I can confidently say that I have not found another collision repair shop that comes close to the level of professionalism, attention to detail, and outstanding workmanship they provide. They did a phenomenal job, and I highly recommend them!
Likely to Recommend - 5.0/5.0 -
No other Collision Shop comes close to this location.
Repair Quality - 5.0/5.0 -
The Best Collision Repair shop in this entire area..10/10 score!!!!!!
Customer Service - 5.0/5.0 -
The Best Collision repair shop in this area Customer Service is 10/10 with communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff and they did an excellent job on my truck!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0 -
Fast and stay in touch every step of the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very satisfied. All employees were very helpful and made this car accident situation easier to deal with. Thank you All.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone, from the receptionests/schedulers to the point person for contact did a great job. Very professional and curteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so helpful. Love that i was informed they the whole process what was going on with my vehicle. Stanley was so helpful with letting me know what was going to be done with car and what was done to my car when I picked it up.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Simply delightful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Everything took forever...5 + weeks for a bumper and almost no calls, follow up or communication.
Customer Service - 1.5/5.0 -
Customer service is communication, updates, admitting fault when the delays happen...it was not a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is like new. Thank you Aaron and all the staff. Everyone were so helpful. I am very satisfied with all the work I will tell all my friends about Carstar
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, timely, great communication, work looks great!
Customer Service - 5.0/5.0 -
Friendly, timely, kept me informed!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Thank you for the excellent service and repairing my car. There are couple of things which can be improved. Happy to go over them over a phone call. Thank you. 716-345-1567
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Top quality
Repair Quality - 5.0/5.0 -
Amazing experience here! Very kind, friendly staff and helpful every step of the way! We needed our car back a little earlier and Kevin gave us constant updates and the work was done in time for our camping trip. It made us feel at ease knowing we were being treated well and our car repair looks impeccable. Thank you very much, we highly recommend this place!
Customer Service - 5.0/5.0 -
Superb treatment all the way through!