CARSTAR Collision of Amherst
In operation 32 years, 18 years at this location.
Here at CARSTAR Collision, we take great pride in our dedication to complete customer satisfaction. We're confident that you'll recognize our commitment to quality, since it is reflected in our outstanding collision repair services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would probably have them shop around .
Repair Quality - 3.5/5.0 -
The time it took to repair my car was too long in my opinion. You promise me originally June 30th pick up the car but wasn't able to pick it up till July 17th.
Customer Service - 3.0/5.0 -
I got some text about my car but it got slacking when it got closer up picking up my car. Had to call couple times to find out the status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied from start to finish with both the repair and the customer service.
Customer Service - 5.0/5.0 -
Great customer service. I can't think of one thing they could do better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good job and everyone was friendly and repairs were completed ahead of time. Outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional workers, fast completion, good communication
Customer Service - 5.0/5.0 -
They kept me informed regularly via text and phone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience from start to finish. Everyone is so kind and helpful and really made my experience easy and great and I would definitely recommend everyone to this repair shop, can’t say enough about how great the customer service is here. And then to top it off, the car repair went extremely well too. Kevin was the estimator and he did a great job and Lori was the front desk help along with another woman who were both fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and completed 2 days early
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The family has been using CarSTAR for many years and we do like what you do. It does seem like there's always delays.
Repair Quality - 5.0/5.0 -
From the initial phone call to the final delivery of the vehicle. They were very professional throughout.
Customer Service - 5.0/5.0 -
Customer service was very good. Your team cares a lot. It would be helpful if they just returned the phone calls a little quicker I know we have the app, but human contact helps