CARSTAR Collision of Amherst
In operation 32 years, 18 years at this location.
Here at CARSTAR Collision, we take great pride in our dedication to complete customer satisfaction. We're confident that you'll recognize our commitment to quality, since it is reflected in our outstanding collision repair services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience from start to finish. Everyone is so kind and helpful and really made my experience easy and great and I would definitely recommend everyone to this repair shop, can’t say enough about how great the customer service is here. And then to top it off, the car repair went extremely well too. Kevin was the estimator and he did a great job and Lori was the front desk help along with another woman who were both fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and completed 2 days early
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The family has been using CarSTAR for many years and we do like what you do. It does seem like there's always delays.
Repair Quality - 5.0/5.0 -
From the initial phone call to the final delivery of the vehicle. They were very professional throughout.
Customer Service - 5.0/5.0 -
Customer service was very good. Your team cares a lot. It would be helpful if they just returned the phone calls a little quicker I know we have the app, but human contact helps
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended to some friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Carstar was highly recommended to me. They were 100 percent spot on. I will do the same.
Repair Quality - 5.0/5.0 -
Perfect.
Customer Service - 5.0/5.0 -
Excellent. Very professional, thorough and understanding. High marks for Kevin Gross and everyone I dealt with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a pleasure working with Lesa.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GREAT customer service! Ken and Lori were exceptional. And everyone there was so friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You're the Best!!! Everyone was so friendly. They definitely care about their customers and do a fantastic job with your vehicle.
Repair Quality - 5.0/5.0 -
They did an excellent job! Very happy with the results. You're the best!
Customer Service - 5.0/5.0 -
The repair shop kept me updated on what was going on, they texted us daily with new updates.