CARSTAR Exhibition Automotive

4.9 (1,497reviews)
98%
606 WASHINGTON AVE N,  Kent,  WA  98032
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Shop AssistantSparkles

In operation 64 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Exhibition can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Exhibition claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,497)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and expertise. Communication stands out as a key strength, with regular text and phone updates keeping customers informed throughout the repair process. Many customers highlight the convenience of rental car coordination and interior cleaning as added bonuses. Several customers noted repairs were completed ahead of schedule, exceeding expectations. A few customers mentioned areas for improvement directly from their feedback, including inconsistent proactive communication during certain periods, occasional delays in parts delivery affecting timelines, and isolated concerns about front desk interactions. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent service! The repair shop did a great job on my vehicle, and I am completely satisfied with the results. Highly recommended. ⭐⭐⭐⭐⭐"
"... communication was clear and straightforward. The repair was completed ahead of schedule, which I am extremely pleased with. The team was exceptional, and I have never had to ..." Read more
"... the repairs needed to get my car road worthy again. They treated me like a VIP and sent me updates on the work. They even finished my car ahead of schedule, which ..." Read more
"Very rude and I did not like the work ."
"Repaired the same damaged parts. Should have replaced with the new one. Its new Lexus with 19k miles only"
"... washed and interior cleaned. People were wonderful and they finished the car two weeks early." Read more
"Extremely pleased that repairs were completed so quickly."
"The repairs were completed over a week ahead of schedule."
"... quarter panel on my 2024 GMC 3500 HD DENALI. The repair was done in a very timely matter. I would highly recommend them to anyone" Read more
"It was ready when promised. But I had to leave it there for 3 weeks which is way too much."
"... friendly, professional, and nice service . Their communication about the progress on my car and estimated completion date was excellent." Read more
"... They are efficient and have great customer service. They keep me up to date every step of the way. In a stressful time they delivered customer service ..." Read more
"They have excellent communication and asked me what my preferred method of communication was."
"Communication wasnt the best through most of the process as I was not updated in a timely manner but customer service was always helpful and kind whenever I called. Always answered my questions ..." Read more
"All information was sent to a contact number that I did NOT provide at time of vehicle drop off. All information from ..." Read more

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Amazing customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All of the staff provided excellent service. To my surprise my car was completed much sooner than I anticipated. The work exceeded my expectations.

Likely to Recommend

Repair Quality

Customer Service

My estimator Dave and the entire staff provide excellent service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done 👍

Likely to Recommend

May be. The attitude of the front desk doesn’t look welcoming

Repair Quality

Customer Service

The person I met at the front desk was rude. Just because I asked “why should I sign a blank fill-out document without knowing what is going to be written there?” The answer to my question was like “Then you can put whatever you want to put there if you want to”. Instead of explaining things to me , NO!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are good communicators.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I so admire the staff at CARSTAR EXHIBITION. They where very professional and pleasant. The work on my car was outstanding and thorough. This is the second time I've come to them and I'm very satisfied with their workmanship.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly, courteous staff. Communicated every step very well. Car was completed 2 days earlier then expected.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience with CARSTAR Exhibition Auto. They were professional, helpful, and kept me informed throughout the repair. They also helped me with the rental car, which made the whole process so much easier. My vehicle looks great, and I truly appreciate the excellent service. I highly recommend CARSTAR Exhibition Auto! ❤️

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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