CARSTAR Jacobus
Jacobus CARSTAR is a family owned auto repair business that has been serving the Clark County Community for 47 Years . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. MISSION STATEMENT At JACOBUS CARSTAR, our number one priority is the relationship we develop with each one of our customers. JACOBUS CARSTAR, and its team of highly skilled employees strive to give you high quality, cost-effective auto body repair and to take care of your needs with compassion and kindness. We are equipped with the modern technology required to repair today’s complex vehicles both foreign and domestic. We believe in conducting our business the same way we live our lives – with honesty, integrity and fairness.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very nice people too. work with !!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was perfect, I was kept in touch of the progression of the repairs on my Toyota. The staff was very friendly and helpful making the whole experience much more pleasant.
My Experience - 5.0/5.0 -
The moment I called the shop, I knew my car was in the right hands. Excellent customer service and excellent work done in a speedy time. I would give him 20 stars if I could
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was a smooth and efficient repair.experience. I have spoken highly of this shop and I did make one referral already.
Repair Quality - 5.0/5.0 -
We are very happy with the repairs of our vehicle.
Customer Service - 5.0/5.0 -
I found each person I interacted with at Jacobus pleasant and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Resprayed front fender looks much better. They even painted over some chips in the hood, which I was not expecting. Very happy.
Likely to Recommend - 5.0/5.0 -
Price about $1000 lower than a competitor around the corner.
Repair Quality - 5.0/5.0 -
Paint looks almost as good as factory.
Customer Service - 5.0/5.0 -
Took the time to give a thorough estimate of the work to be done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied excellent job all team members were helpful polite I got updates every other day I would totally recommend carstar they are a five in my book
Likely to Recommend - 5.0/5.0 -
I have already recommended carstar to a couple of people
Repair Quality - 5.0/5.0 -
I was completely satisfied my truck looks awesome and I’m having some additional work done in the near future and have given recommendations to a couple pleoe
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave is awesome!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took my Canopy into Dave owner of Jacobsen Carstar on Saint John’s Road in Vancouver, Wa. The canopy was damaged by Carstar in Sedona, AZ while my truck was being repaired due to an accident, although the company there would not take responsibility for this I filed a complaint claim with State Farm then Dave stepped right in making it right his crew was awesome my canopy looks brand new. I would highly recommend Jacobsen Carstar for any collision or restoration.
Returned Clean
My Experience - 5.0/5.0 -
I would definitely recommend this place. They were friendly. Did an excellent job? And I even got a gift basket when it was all done. They're really good at keeping you updated and even had it done a day early , thanks , guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate keeping me updated on my car and even getting it done early. Did an excellent job and I appreciate the gift box definitely.Would recommend you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy, respectful, seamless interface with State Farm
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took 2 weeks for the work to be finished.
Customer Service - 4.5/5.0 -
Updates where good, but more detail would be helpful.
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond to get my truck back to me asap. Customer service was great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and my truck looks like new.
Customer Service - 5.0/5.0 -
Angel was amazing and always updated me on the timeline.