CARSTAR Jacobus

5.0 (1,438reviews)
99%
6710 NE St Johns Rd,  Vancouver,  WA  98661
Bot
Shop AssistantSparkles

Jacobus CARSTAR is a family owned auto repair business that has been serving the Clark County Community for 47 Years . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. MISSION STATEMENT At JACOBUS CARSTAR, our number one priority is the relationship we develop with each one of our customers. JACOBUS CARSTAR, and its team of highly skilled employees strive to give you high quality, cost-effective auto body repair and to take care of your needs with compassion and kindness. We are equipped with the modern technology required to repair today’s complex vehicles both foreign and domestic. We believe in conducting our business the same way we live our lives – with honesty, integrity and fairness.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,438)

Likely to Recommend

Repair Quality

Kept me informed on the progress. Dave fought for the OEM parts after seeing that the aftermarket parts did not fit. I only wish that had been caught earlier and that I didn’t have to be the one to point it out.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already told people that needs minor repairs to go to them.

Repair Quality

Love the company they were helpful and very nice to me. They are very thorough with the evaluation and got the report done right away to help with the settlement so I could purchase a new car. I would recommend them for repairs and evaluation.

Customer Service

Everyone there was friendly and honest with me on my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice job . Never people to work with

Customer Service

My Experience

This company is 5 star plus! Their work is professional! Their communication is professional. Their employees are experienced and professional. Old saying, "Good help is hard to find". This business is beyond good help. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely yes!!! Amazing shop, fabulous service... 💥⭐️ Issiah and Wendy -- Thank you for being patient with me, since it takes some time to communicate with me... The owner of the shop (forget your name, sorry) -- Thank you for surprising me with such a beautiful basket that comes with lovely gifts... It was so inspiring to me from you... That is the nicest gesture I'd ever received, that one I shall never forget... 😀 Truly one of the best auto body repair shops there in Vancouver area... 💥⭐️💥⭐️💥

Repair Quality

A superb job after all the repairs and painting you've worked on my car... 🤗 I'm very pleased to see my car fully repaired and all in excellent condition... So amazing work that you do to make cars beautiful again... 😉👌 Thank you so much... I truly appreciate you guys for your expertise and much more... All the Best, Dayna Brinkman

Customer Service

Wonderful... All good! Kudos!!! 👏 🙌

Returned Clean

My Experience

I appreciated that you guys cleaned the inside and outside of my car, it looks amazing. You guys went above and beyond.

My Experience

The car was returned repaired beautifully and washed inside and out- looking like new when we picked it up. Plus, the men and lady in office are so nice, and great to work with. Their communication all through out was very clear!

Likely to Recommend

Repair Quality

Great job and bonus to have the interior cleaned and vacuumed. Staff are super nice too!

Customer Service

Returned Clean

Likely to Recommend

Have many times

Repair Quality

Amazing job very professional and outstanding customer service!

Customer Service

Very professional

Returned Clean

My Experience

They did a wonderful job. Communication was excellent. Theycwent above and beyond taking care of our car. Highly recommend

Likely to Recommend

Repair Quality

My wife and I absolutely please how our car was repaired.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Outstanding work! Went above and beyond expectations. They truly care about their customers and their work shows!

Customer Service

Returned Clean

Likely to Recommend

I love my car they took extra care. I would hire recommend

Repair Quality

Incredible. My car looks NEW.

Customer Service

My car looks NEW. Thank you very much for your amazing service

Returned Clean

My Experience

My Experience

Great communication on the progress of our vehicle during the repair! Job well done , looks great! My wife and I were very happy to get it back! Thank you very much and please pass it on to your team.

Likely to Recommend

Repair Quality

10 , fantastic job, looks great!

Customer Service

Returned Clean

Likely to Recommend

Yes I would recommend.

Repair Quality

Great customer service...I am fuzzy picky about my car..they met all my expectations..Owner went above to assure me he would do a great job... they did thank you so much..

Customer Service

Owner went above...thank you

Returned Clean

My Experience

Excellent service. Very professional and polite. Finished truck on the exact time I was quoted.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you I appreciate you