CARSTAR Kenmore

5.0 (815reviews)
99%
7324 NE 175TH ST,  Kenmore,  WA  98028
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Shop AssistantSparkles

In operation 3 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Kenmore can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Kenmore claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (815)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair process, and exceptional communication. Many highlight the frequent and proactive status updates - via text and phone - that kept them fully informed throughout the repair journey, turning stressful situations into smooth experiences. The quality of repairs is repeatedly described as flawless, with vehicles often returned cleaner than when dropped off. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The team is widely commended for their professionalism, friendliness, and ability to coordinate with insurance and rental car companies. A few customers noted minor concerns such as occasional delays, a new scratch discovered post-repair, and limited communication in isolated cases - all shared directly from customer feedback. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
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"Honestly, there is no amount of stars that can compare to the wonderful job this team did. From the first call to the final fix, ..." Read more
"Extremely satisfied. Exceeded my expectations. Their personal extra efforts in detailing the truck was beyond my wildest dreams."
"Beyond all expectations! We're talking some of the best customer service I've ever run into, and the work on my car was nothing short of flawless."
"Everyone at Carstar Kenmore is great. They are professional, caring, and they get your vehicle back to you as soon as possible. They go above and beyond and I wouldn't ..." Read more
"Honestly some of the best customer service I have ever experienced!"
"I received my car a week and a half earlier than anticipated, which was a wonderful gift during the holiday season. Im so ..." Read more
"Car was promised in 2 weeks but was done in just over one week."
"They were even able to get it completed before I went out of town so I wouldnt have to pay for a rental for an extra week! Really appreciated ..." Read more
"Absolutely amazing repair experience - quick estimate, efficient parts ordering, clear communication, rapid repair scheduling, and most impressive of all the ..." Read more
"Completion date was a week after initial estimate but Carstar kept us in the loop on schedule changes."
"Absolutely! The weekly updates kept me perfectly informed. I was especially grateful for how they handled the insurance headaches for ..." Read more
"Daily communications regarding each state of the repair kept me informed throughout. There were no surprises with ..." Read more
"Outstanding communication especially love text updates telling me what phase my car is in."
"They are so responsive understanding in accommodating and make the process so smooth. I attribute a lot of this to the front ..." Read more
"... reliable body shop. The workmanship is superb, and communications are both timely and informative. Its a pleasure to do business there." Read more

My Experience

Everything was amazing throughout the entire process. Cindy was wonderful and kept me updated the entire time. I will definitely recommend CARSTAR to my friends and family!

My Experience

Cindy was fantastic - incredibly clear, quick and communicative. Also - work was done ahead of time so she's not the only one who's quick . Quality of the work looks very good!

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My Experience

The repairs look beautiful, great job to everyone who worked on it! Thank you!

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Great job and great service!

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Returned Clean

My Experience

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Returned Clean

My Experience

They were wonderful to communicate with. I was kept informed about the repairs & timeline. Repairs were done quickly & my car looks great!!

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Repair Quality

It was excellent service

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My Experience

Cindy and the team are just wonderful. Thank you for the great service.

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Returned Clean

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Great service. Sliced some of the costs. Excellent work!

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Nice job although I did not have my car for a couple of weeks.

Returned Clean

My Experience

Great experience. 10/10.

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My Experience

Cindy and Scott were awesome! They kept me informed every step of the way. The work was prompt and the quality was excellent!

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Returned Clean

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Returned Clean

My Experience

Completely satisfied, kept me informed along the way in real time and easily reachable with any questions I had.

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My Experience

Cindy was ultra helpful and giving me updates and making sure that I had good expectations.

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Returned Clean

My Experience

Cindy was professional and helpful. She is the only one I met. Great job on finding a bumper and the paint job-excellent!!!

My Experience

Pleasant to work wirh

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Returned Clean