CARSTAR Waldron Autobody

4.9 (1,090reviews)
97%
125 Elm Street,  Marlborough,  MA  01752
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Shop AssistantSparkles

In operation 45 years.

Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.

Services
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,090)

My Experience

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Repair Quality

Customer Service

They reached out and checked on any additional issues, taken care of with no additional cost!

Returned Clean

My Experience

Good Work

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Good work

Customer Service

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Repair Quality

A good job

Customer Service

A good job

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My Experience

Super service!

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Customer Service

Returned Clean

My Experience

I loved the communication that the office had with me for both setting up the repair and once my vehicle was in your hands.

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Returned Clean

My Experience

Workmanship was great, but parts problems caused a big delay in completion of the work. Otherwise, I highly recommend your shop..

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Repair Quality

Car seems to be in great shape, no complaints thus far!

Customer Service

Great experience at CARSTAR Waldron. Fred and team were easy to work with, kept me informed throughout the whole process and finished with the car ahead of schedule. Car was also cleaner when I picked it up than when I dropped it off. Would highly recommend in the future.

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Repair Quality

Still waiting for the window washer bottle replacement.

Customer Service

Returned Clean

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Customer Service

Car was returned ahead of schedule and in pristine condition except for grease stains of 3 dots in upper left dash that is white background. The grease stains were not previously in car.

My Experience

Thanks, very much, for the quick work. Excellent service

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would recommend waldrons to anyone.

Repair Quality

repairs to the fender were done perfectly professionally done in a timely manner.

Customer Service

customer support from introduction,cost estimate,actual repair and notification of job completion were excellent

Returned Clean

My Experience

Fred and Steve took great care of me and made the process as smooth as possible Thanks Bob!

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Repair Quality

Customer Service

My Experience

Jen, John, and Steve were all fantastic to work with at Waldron’s CARSTAR! Before I brought my car in, Jen answered all my questions over the phone, arranged my rental, and helped coordinate my car rental with my insurance. John called me the business day before my scheduled appointment with only a few questions, which made the drop-off process smooth. During the drop-off, John ensured I had everything I needed from my car, including my snow broom and scraper. Waldron’s CARSTAR kept me informed about the repair status without me having to contact them directly. ⭐️⭐️⭐️⭐️ for the repairs and paint job!

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My Experience

The vehicle looks like new, which is saying a lot for an 11 year old car. You folks found and repaired damage to the roof I had not noticed. I appreciate the thoroughness. Nice job!

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Repair Quality

Customer Service

Returned Clean