CARSTAR Waldron Autobody
In operation 45 years.
Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
The work was completed 3 years ago to my satisfaction. I continue to get texts messages about the repair. Please make them stop!
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks your very much
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Went to get my car done and got my car back with a scratch on my passenger door and swirl marks all over my car . Called to see if I can get it fixed somewhere else because why take it to the same place that messed up my car . Still get no answer on what you guys can do at least be professional and tell me you can’t help me . Now I have to spend money out of pocket thinking I was gonna get my car back the same way I had it . Makes me think all these 5 star ratings are made up with all the trouble I have to go through
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I cannot say enough great things about the team at Carstar Waldron’s in Marlborough! They did an absolutely amazing job replacing my car door, and they managed to do it incredibly fast, which is especially impressive with Christmas just around the corner. Their efficiency and professionalism were top-notch. I want to give a special shout-out to Steven, who went above and beyond to help me throughout the entire process. From coordinating with the insurance company to arranging a rental car, he made everything incredibly smooth and stress-free. Thanks to him, I didn’t have to worry about a single detail—he handled it all with ease and kept me updated every step of the way. I also want to thank Fred for staying after hours so I could pick up my car before Christmas. That kind of dedication and customer service is rare, and I truly appreciate it. If you’re looking for a place that delivers high-quality work, outstanding customer service, and quick turnaround times, I highly recommend Carstar Waldron’s in Marlborough. Thank you for making sure I had my car back in time for the holidays!
My Experience - 5.0/5.0 -
Thank you so much throughout the process. Everything went perfectly from the time the work was scheduled to the time of picking it up. Jen was great to work with in making sure everything was timed nicely. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice skill to get the job done!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Magnífico servicio
Customer Service - 5.0/5.0 -
Bien
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend you guys to anybody that needs bodywork done to their car
Repair Quality - 5.0/5.0 -
You guys did a great job. I left you a review on Google. Thank you very much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My CARSTAR Waldron experience began and ended with compassion, exceptional service, and superior professionalism. I couldn’t be happier with the text updates and the personal touch I was afforded every step of the way. I hope I don’t need body work done any time soon, but if I do, I’ll be back at CARSTAR Waldron.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were great! Always updated me about my car and when it was finished. The people are so helpful. 10/10 service
My Experience - 5.0/5.0 -
The repair was done fast and when I got in the car it looked like it had been detailed as well. The bumper is good as new. I almost feel like I have a new car. I may definitely come back for other body work. My dad saw the car and wants to bring his car now. Thank you so much. The whole team was amazing. The whole process worked seamlessly. From working with the receptionist to Enterprise staff as well. Everything was great.
My Experience - 5.0/5.0 -
My eight year old car looks as if it's brand new. Waldron did the most professional job that I could envision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great inside and out
Customer Service - 5.0/5.0 -
Friendly service
Returned Clean
My Experience - 5.0/5.0 -
Team is great even after a part failed and your Team is taking care of. Electronic parts fail and I totally understand it. Enterprise experience out of Leominster was not so great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Let us know the status every step of the way.