CARSTAR Waldron Autobody
In operation 45 years.
Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Very professional - has made a comment of how impressed I was with them to a Liberty Mutual rep assigned to the case
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Would not likely recommend based on end result of blind spot monitoring not working. No investigation was done to see what the actual cause was.
Repair Quality - 3.0/5.0 -
Brought my 2019 VW Tiguan into the dealership for an oil change and factory recall. They pointed out some weather strip/gasketing that was
Customer Service - 4.0/5.0 -
Great updates, communication was excellent until the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thrilled with the quality of repair and customer service! Would highly recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christina, Fred and everyone I met inspired my confidence in their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If needed, I would return my vehicle for repair at this shop anytime.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
While I was very satisfied with the shop I was unsatisfied with how LM handled my claim. They insisted on repairing a part that was clearly beyond repair. This required me to return to pick up my car twice only to discover that the part still didn't fit right. I'm very happy with the shop but very unhappy with LM.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Great service. Great work. Great communication.
My Experience - 5.0/5.0 -
workmanship was great and the updates were helpful. just noting that the car will need to be simonized glass coated in 90 days, as discussed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
work was impressive and the car was returned detailed which was a bonus
Customer Service - 5.0/5.0 -
answered questions and the updates was helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and company. Christine was perfect about explaining everything and seeing that my repairs were done quickly and thoroughly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like new.Great work always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have dealt with Carstar in the Past with the franchise in Fitchburg. I was pleased then as I am now. The work is excellent and the time spent was right on. As I expected, the company did the best. Thank you. John Townsend
Likely to Recommend - 5.0/5.0 -
When you receive great service you talk about it. I have already told my friends.
Repair Quality - 5.0/5.0 -
My car looks great and the reapirs were done in record time.
Customer Service - 5.0/5.0 -
They werer fantastic, Took care of everything that needed to be completed before the car actually was repaired and gave me great service after.