Classic Collision Division
In operation 43 years, 9 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0 -
Eric was great and whole process was easy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would've but not after this experience.
Repair Quality - 1.0/5.0 -
I am very upset with the quality of service I received from this branch. I'm not a first time customer and have been here multiple times and Bret took care of me before it was bought out by classic and after when Seth took care of me. But this time around, it was nothing but bad experiences. The manager Mike never reached out to me about my car. The service advisor Eric was unprofessional. They collected my deductible and insurance money and closed my case when the car was never fixed. They had told me everything was fixed and done. They threw a trunk on and sent me home with it and said my car was done. I didn't find out until I took it 650 miles away. It would have been understandable if they had communicated with me that they're giving my car back while we waited for parts. That wasn't the case. I reported it to my insurance and they're absolutely right. It seemed like the shop had pulled a fast one on me had I not notice the repairs. The lack of and poor communication is astounding. I used to refer many of my friends and family here but I will no longer be doing that. I'd love to reach out and speak to the manager again but I do not have his information. Please feel free to reach out to me regarding this review, I'm happy to discuss my experience in further details. 5039981118, email [email protected]
Customer Service - 1.0/5.0 -
Manager Mike is nice man but lack communication with clients and team. The two guys who dropped off my car for me at work, they're probably the only ones who I received good service from.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am amazed at the quality of work that was performed on my cruze
Customer Service - 5.0/5.0 -
The people in the office were very professional and they took care of me properly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Customer service and work completed were top notch. Parts delays due to demand/COVID were the only issues.
Customer Service - 4.0/5.0 -
Awesome service all around. Parts lead time was the only issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service. Fast, thorough, helpful and good communicators. My car looks beautiful.
Customer Service - 5.0/5.0 -
Extremely wonderful people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service, they keep me updated and my car was ready before the date they give me at the beginning
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have a very accurate bullshit radar but was unable to detect any dealing with Michael. Accurate time scale, pleasant in person, he found some extra damage when they took it apart and took care of it, my car have never looked so good. Chrysler 300C.