Classic Collision East Bellevue

4.8 (572reviews)
95%
13451 SE 27th Place,  Bellevue,  WA  98005

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Bellevue, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Infiniti, Kia, Hyundai, Dodge, Chrysler, Jeep, Ram, and Fiat; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (572)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, top-notch, and restoring vehicles to like-new condition. Communication was a standout highlight, with proactive text message updates, phone calls, and in-person walkthroughs keeping customers informed at every stage. Timeliness was another major strength, as numerous customers noted their vehicles were completed ahead of schedule, often by days or even weeks. The friendly, professional, and stress-free environment was widely appreciated. Customers also expressed delight at unexpected complimentary interior and exterior cleaning. A few customers noted isolated concerns such as minor parts not reinstalled, occasional delays, and infrequent updates, reflecting areas customers themselves identified for improvement.
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"... needed to be fixed and providing realistic timelines. The quality of the work was outstanding—my car looks and drives as if the accident never happened. They paid great attention to detail and ensured everything ..." Read more
"... GOT DONE 4 DAYS EARLY, the price was excellent, and the repairs are absolutely impossible to detect. Way beyond my expectations." Read more
"A class act. The repairs were top-notch and tight, my car is brand new. And they finished ahead of schedule!"
"No additional repairs were needed. The repair was completed correctly the first time. My vehicle looks excellent, and I truly appreciate the professionalism, clear ..." Read more
"Seriously impressed with this service. They were super quick, professional, and did a deep clean on my car before giving it back — it honestly looks brand new ..." Read more
"Ready far before the conservative estimated time"
"... excited about being out of my car for two weeks. I appreciate the quickness and professionalism." Read more
"Almost 2 weeks early."
"... afterwards was communicated very clearly and promptly. The repair work was finished ahead of schedule and looks fantastic. I would definitely come back if I need more bodywork ..." Read more
"They did a wonderful job, but kept pushing back the completion date."
"Best communications of any auto shop ever. Excellent people. I cannot recommend them enough."
"Wow, the service was above and beyond. Excellent text message communication from the beginning and throughout the process. Everyone was friendly and helpful. And the final ..." Read more
"... up, I learned that the repair was not yet finished. I would appreciate more proactive communication in such situations—especially informing customers ahead of time if there ..." Read more

My Experience

My Experience

My Experience

I was rear ended by GMC Denali towing a huge boat. Needed a rear bumper and some body work. Classic Collision did everything right from setting up the rental car to be there, ordering parts, completed the work 3 days ahead of schedule and detailed the interior better than anyone since I bought it. *****

My Experience

Excellent work and professional staff

Likely to Recommend

Repair Quality

Excellent work, professional and courteous

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

The repair scope, and thus the bill, was larger than expected

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m very satisfied with my experience at Classic Collision. The staff was friendly, professional, and helpful throughout the entire process. The quality of the repair was excellent, and my car looks great. I really appreciate their great customer service and attention to detail. I would definitely recommend them!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the repairs and with Challan walking me through the entire process!

Likely to Recommend

Repair Quality

you didn’t keep the promise what we talked when I drop off the car. Some parts of the door doesn’t tightly done. The only thing what I like communication was great and updated!

Customer Service

Returned Clean

My Experience

The team was so wonderful to work with making the whole process so easy. That is wonderful if a stressful situation like an accident to have something go so smoothly.

My Experience

Experience with Rob was excellent. Clear communication, education, and timelines!

Likely to Recommend

Repair Quality

Minor scuffs on new bumper parts installed. No big deal

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so kind and helpful. I really appreciated the communication so I knew what was happening at each step. I received my car back in perfect condition. Incredible service all the way!

My Experience

Everybody was super nice and helpful. From returning calls and messages of any concerns I had all i can say is that they are an amazing team! Thanks so much!