Classic Collision East Bellevue
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Bellevue, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Infiniti, Kia, Hyundai, Dodge, Chrysler, Jeep, Ram, and Fiat; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0 -
See comments above.
Repair Quality - 5.0/5.0 -
The repair itself was very good, but the changing date for the completion of the work was somewhat inconvenient.
Customer Service - 4.5/5.0 -
See above. All was good except for the changing projected date for completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Their workmanship is good but maybe little bit of care for the car like it was their would bring this shop to the highest quality repair shop. Overall I will recommend because I had good experience two years ago with my other SUV repair.
Repair Quality - 2.0/5.0 -
Damaged to he rear window defroster during repair. When I pointed out they said it’s still works but if we want to fix it we have to contact insurance but this damages happened during repair and not what I came in for.
Customer Service - 5.0/5.0 -
My contact person was great keeping me updated with expectations of when I m able to pick up
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Satisfied with the actual work, but the service took much longer than expected.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
team got the job done well below the estimated time, and below the budget.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication and kept me updated on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very!
Repair Quality - 5.0/5.0 -
Classic Collision in Bellevue repaired my car beautifully and cleaned it inside and out! Mick kept me informed of their progress and when the car would be ready. He was very friendly and helpful, as were the others in the office. They didn’t have their new name on the office yet but GPS guided us to the right place. Definitely recommend them for auto repair.
Customer Service - 5.0/5.0 -
Mick kept me up to date on their progress, which I really appreciated. Much better than calling them all the time!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repairs is excellent. Although there were setbacks, I appreciated the above and beyond service to make the difficult experience of a damaged car easier. Extra big thank you to Santos for being incredible throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Continual updates provided.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My truck had a tailgate shock absorber that was not installed. The truck bed had three or more places that needed to be repaired, and while they were repaired, they only painted the repair areas, which looked like crap. They should have painted the entire bed, but they didn’t. Additionally, after the repair, I noticed that the fuel filler neck was not properly reattached. It moves around and seems like the screws or brackets securing it to the bed were not reinstalled correctly. This is a safety concern and needs to be Addressed.
Customer Service - 1.5/5.0 -
When I first went there they didn't explain properly what was going on. I thought it was just an inspection for an estimate and then when they finished the inspection they said I had to do the work with them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
There were some minor scratches left on an adjacent panel that the repair team must not have noticed at the time of intake. So although the car is “repaired” it’s not restored to its former like new condition.