Classic Collision Lake City

4.6 (1,607reviews)
92%
13036 Lake City NE,  Seattle,  WA  98125

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Seattle, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,607)

Likely to Recommend

Repair Quality

Customer Service

My Experience

We've trusted Classic Collision with our vehicles for years, and once again they delivered outstanding service. The team is always professional, friendly, and communicative, making the entire repair process as smooth and stress-free as possible. The quality of their work is exceptional, and our vehicle was returned looking fantastic. We truly appreciate the care and attention to detail they put into every repair. Thank you to the entire team AGAIN!

Likely to Recommend

Repair Quality

The work on the car was splendid and I also really liked the messages we received to know how far the car was in the process. I would have given a 10 if we would have gotten better communication regarding the lamp that was not on the quote but replaced without our approval. I will recommend this place to friends and certainly come back if we need any body work done. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thorough and great communication

Customer Service

Friendly

My Experience

No working done on my Audi so I can’t provide any feedback.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely a 10, they kept me informed thru out the whole process. no unexpected surprises. We got our van back looking like new.

Repair Quality

They did a great job

Customer Service

My Experience

They communicated well and it was ready one day early very satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Team was great! Even helped fix a scratch that they didn't need to

Customer Service

My Experience

Bryson was an excellent technician from start to finish. Although the bumper repair was delayed because the part arrived late, he kept me updated with timely, clear, and consistent communication throughout the entire process. He took the time to thoroughly explain my estimate upfront and then carefully broke down the final cost when it was time to pay, so there were no surprises. Beyond his obvious technical knowledge, Bryson has outstanding customer service and communication skills. To top it off, my battery died when I dropped my car off, and he went above and beyond by helping me get and install a new one. That level of service was greatly appreciated. I am completely satisfied with my experience. Bryson is a tremendous asset to your team and deserves a raise. Thank you for the excellent service!

Likely to Recommend

great customer service from everyone! i feel they all are very knowledgeable!

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good as new!

Customer Service

Easy process and kind workers

Returned Clean

My Experience

I loved the use of text messaging to keep me apprised of where my car was in the process. Everybody in the office was very friendly and knowledgeable. And the quality of the work is a A++ Good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My EV car wasn’t charged for the two weeks it was in the repair shop. When I picked it up it had 11% battery life which wasn’t enough to get home. I had to find a charging station and charge for an hour before I could return home. Otherwise the service and customer care was great. Thank you so much!

Customer Service

Likely to Recommend

Repair Quality

Great service, was kept informed, polite, caring, car was extremely clean when I picked it up

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Helpful, friendly, great communication

My Experience

Everyone I interacted with at Classic Collision was helpful and respectful. My car looks brand new again and I felt supported through the entire process!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sydney is an asset to your company. Very knowledgeable and professional. Employees like her are hard to come by. Your work is beautiful! See you as I try to keep my car looking its best. Love you guys!

Likely to Recommend

Repair Quality

Straight forward, prompt work as promised

Customer Service

Returned Clean