Classic Collision Lake City

4.6 (1,607reviews)
92%
13036 Lake City NE,  Seattle,  WA  98125

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Seattle, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,607)

My Experience

Communication was incredible! At every step of the process I got text updates and had knowledgeable people to talk to every time I called. My car was ready a day early and looked beautiful inside and out.

Likely to Recommend

Repair Quality

You guys rocked! The communication was awesome and my car was done early! Looked new inside and out!

Customer Service

Communication was amazing and everyone was so sweet. The woman who was working while I dropped the car off entertained my toddler while I signed forms <3 so sweet.

Returned Clean

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Repair Quality

Customer Service

My Experience

Good place took care of everything even handled the insurance payment and hooked it up with a free battery good people

Likely to Recommend

Repair Quality

Got sent there by my insurance company. They had an accident. Everything was great. They’re even able to fix my battery. That was having some problems as well even detailed my car overall 1010 Good Place will go again.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Everyone at classic collision was very polite and the job looks like it was very well done. With 10 being the highest satisfaction score I give classic collision a 10.

Likely to Recommend

Repair Quality

Customer Service

Customer service was outstanding. I had a very limited budget so we were able to talk through which parts I could keep. And which parts I could get after market and not the OEM to save $

Returned Clean

My Experience

Excellent service

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

My Experience

Likely to Recommend

Thank you! I appreciated the positive attitude of all staff

Repair Quality

Customer Service

Returned Clean

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Repair Quality

We are very happy w the service, communication and overall repair experience. Friendly staff who handled everything w the other parties insurance. Thank you!

Customer Service

Returned Clean

My Experience

The door was pink with the guard mud and also the molding below is peeling off.

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Repair Quality

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Returned Clean

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My Experience

Very helpful particularly keeping us informed regarding progress

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Repair Quality

Excellent service. Really appreciated being updated by Bryson

Customer Service

excellent

Returned Clean

Likely to Recommend

Yes I would

Repair Quality

Great overall outcome, but communication was lacking, and re-work to correct errors in reassembly resulted in me having to come back to get corrected. They were however very apologetic, and promptly fixed the issue. Car looks great!

Customer Service

See first comments

Returned Clean

My Experience

We trusted you in the first place so didn’t even bother to check before leaving. But after we got home, we found our lock of glove compartment broke badly and some things in the car were missing. My wife got super upset with it. We will come back on Friday again due to our working schedule.

Likely to Recommend

The safety around the property is a concern. My app shows the car was unlocked for the first night there which is an issue to consider

Repair Quality

Can’t believe with one part left behind but very impressed by the sincerity of the manager. Will need to go back again though so can’t rate for 10 yet.

Customer Service

Can’t believe with one part left behind but very impressed by the sincerity of the manager. Will need to go back again though so can’t rate for 10 yet.

Returned Clean

My Experience

The work looks good! Thank you!

Likely to Recommend

Repair Quality

The work was great. There were a few small details that needed to be completed after I picked it up, but they had me come in right away and fixed every issue without question. Car looks great and drives better than before the accident. Would definitely recommend them.

Customer Service

Bryson was wonderful and kept me informed of everything happening

Returned Clean

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Repair Quality

Customer Service