Classic Collision Lakeside Kirkland

4.7 (878reviews)
94%
11425 120th Ave NE,  Kirkland,  WA  98033

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kirkland, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (878)

My Experience

Everything went smooth and quick. The car looks like nothing ever happened to it.

Likely to Recommend

Repair Quality

Everything went smoothly. Great communication, friendly service, and the work was flawless. Can't even tell anything was ever wrong with the car.

Customer Service

Friendly, communicative, and available.

Returned Clean

My Experience

I liked the text updates and explanations of what was happening, and when it was finished. It was very helpful! Thanks!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overall, it was a seamless process. The scheduled texts were timely and relevant and you guys performed the repairs on time!

Likely to Recommend

Repair Quality

Looks like new & it was done on time and regularly communicated to me. I would use them again

Customer Service

My Experience

Great first experience, we would highly recommend

Likely to Recommend

Repair Quality

Great service and nice people. The repair updates were slow during the first week. But I felt I formed by the second week. Car was earlier then estimates.

Customer Service

My Experience

I liked that I was kept up to date on the progress. My car looks brand new. You did a great job!

Likely to Recommend

Repair Quality

Very helpful and friendly. Did a fantastic job on my car. Looks brand. They also kept posted on the progress and was done a day early. I highly recommend them.

Customer Service

Great customer service.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Estimate was accurate and competitively priced, and work was done promptly. Everything went very smoothly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job. Completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for your excellent service.

Likely to Recommend

100%

Repair Quality

We were served by Service Advisor Devin Alexader. We found him very knowledgeable and very good listener, answered all the questions to our satisfaction, plus he went beyond to make us comfortable to all the work done on the car, it was an excellent experience, I will recommend Classic collision when someone in need. Thanks for the work well done.

Customer Service

Likely to Recommend

Repair Quality

So very happy with the quality and outcome of the work! And in addition I enjoyed the staff who helped above and beyond the date and timeline! Thank you all for your help!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Devon was great! Color mansion bodywork was well executed. Many thanks to the team.

My Experience

This is by far the best team that helped me in my car issue. The front desk lady was super helpful. The mechanic who worked on my car was super fast and the best. I would recommend all to go here.

My Experience

Once Devon returned from his illness, he responded heroically; taking responsibility immediately and expediting the repair in a way I couldn’t have expected. And thanks so much for the help with the rental car for those five days.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was friend and service was excellent. The repairs to my vehicle were done quickly and I was informed with updates the entire time. I would highly recommend this company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was disappointed when I came to pick up my car and was told “it’s ready”, there was still some red sharpie marks on the paint job from the technicians original diagnosis.. They left a black strip of material on my dash which they took once I saw it. Some white paint over spray on my back left tire( rubber part) Guess whoever was meant to do the last look over before customer pick up forgot to see those things…? The rest of the job looked great !!

Likely to Recommend

Repair Quality

Customer Service