Classic Collision Lakeside Kirkland
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kirkland, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Once Devon returned from his illness, he responded heroically; taking responsibility immediately and expediting the repair in a way I couldn’t have expected. And thanks so much for the help with the rental car for those five days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was friend and service was excellent. The repairs to my vehicle were done quickly and I was informed with updates the entire time. I would highly recommend this company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Was disappointed when I came to pick up my car and was told “it’s ready”, there was still some red sharpie marks on the paint job from the technicians original diagnosis.. They left a black strip of material on my dash which they took once I saw it. Some white paint over spray on my back left tire( rubber part) Guess whoever was meant to do the last look over before customer pick up forgot to see those things…? The rest of the job looked great !!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Extremely long wait (45 minutes) to drop the car off for repairs even though it was a scheduled appointment through Geico. Time estimation was unreliable as we first were told it would take 4 days, then 17 days and then finally it was done after 8 days. When picking car up the paint finish on front left fender was not acceptable. I also noticed 2 additional dents on the car which apparently was already there when I dropped it off. I would have expected someone to call and offer those to be corrected at the same time even if it wasn’t part of the insurance claim. I also noticed there was a paint blemish/scratch on left side of front bumper right next to where the bumper had been repainted. Why wouldn’t to go the extra 4 inches and paint that area while you were painting the bumper? Not happy at all
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Way too long wait to drop the car off (45 minutes) even though I had an appointment scheduled for 2PM. Unreliable time estimate for completion: Geico originally said 4 days, you then said 7 days after dropping it off, then changing it to 17 days after finally finalizing it after 9 days. When picking car up the paint job was not satifactory. After walking around the car I also notices two additional dents/scratches that could have been addressed (even though they were not part of the insurance claim) and I would have been happy to pay extra to have those addressed. It's very surprising to me that no one bothered to call me about those and suggest to have them fixed while the car was there. Also - there is a previous scratch damage on the front fender just inches away from where you had to paint it. Why wouldn't you fix that scratch at the same time when it was so close???? I have bene using R&R and other premium shops before and I should probably have done that with my Tesla too as this did not meet my expectations at all
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Highly recommend. Great job. Timely and they communicated status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, timely repair, highly recommend. Appreciate the updates received.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and delivered two days ahead of schedule
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
It's hard for me to recommend this shop. My experience was a hassle, and I regret going there. Also, I was left with a dead battery, so I had to buy a new one, even though mine was supposed to last until November 2026 as the sticker says!
Repair Quality - 3.5/5.0 -
The repair was quite well done, although there was a tool mark left on the car. Thankfully, that was mostly taken care of later.
Customer Service - 0.5/5.0 -
It's a headache working with them. They make me run around because of a lack of communication with the insurance company and the rental company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well taken care of and work finished within specified time
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Work was nice with good communion the Technician
Customer Service - 5.0/5.0 -
Wonderful
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Excellent work and kindness from the staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and kindness with me!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are PRO. Constant communication throughout. Solid work. 2nd time using since January.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I misread a message and showed up before my vehicle was ready. My technician got my car finished early and was very kind and courteous. Would recommend