Classic Collision Lakeside Kirkland
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kirkland, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and kept me up to date on progress.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
The customer service was great, the timing and how long it took was less desirable.
Repair Quality - 5.0/5.0 -
The quality of the work was very good and I’m happy with the result, the team really cares and went out of their way to assist me.
Customer Service - 4.5/5.0 -
To re-iterate, the team could have just done the car job and not care about the rest, but they didn’t do that and went above and beyond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A++ in communication, quality of work and quick completion. Correct spelling of name is Shepard.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A++ all the way.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Overall a very pleasant experience
Customer Service - 5.0/5.0 -
Great staff
My Experience - 5.0/5.0 -
Zoe was very helpful and easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the staff at Classic Collision were incredibly kind and supportive. Surprisingly, my car's repair was completed ahead of schedule. Zoe, in particular, was outstanding; she consistently kept me informed every step of the way. Thanks to her, I was fully aware of the progress with my vehicle. This marks the first time I've encountered such a positive experience with car-related matters. A heartfelt thank you to everyone involved!
Customer Service - 5.0/5.0 -
All the staff at Classic Collision were incredibly kind and supportive. Surprisingly, my car's repair was completed ahead of schedule. Zoe, in particular, was outstanding; she consistently kept me informed every step of the way. Thanks to her, I was fully aware of the progress with my vehicle. This marks the first time I've encountered such a positive experience with car-related matters. A heartfelt thank you to everyone involved!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and efficient
Customer Service - 5.0/5.0 -
Zoe was great
Returned Clean
Likely to Recommend - 0.5/5.0 -
There is no way I would recommend this shop to any of my friends or coworkers.
Repair Quality - 1.0/5.0 -
The work is fine, the communication was terrible. Someone also scratched my car, and while it was repaired AFTER I noticed it. It's concerning that no one reported when they did it, and no one noticed at the shop.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks good- thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zoey was wonderful and took care of everything in very professional and kind manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
really appreciated the daily updates per my car as well as the pleasant staff, in particular Annie and Roberto.
Customer Service - 5.0/5.0 -
same as previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I had 2 claims on a same car and it took 7 weeks to complete the both repairs
Customer Service - 5.0/5.0 -
Customer service is great