Classic Collision Monroe
In operation 11 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Monroe, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
They did do a very good job
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hated being rear ended but loved the entire experience I had with classic collision. It was quicker than I expected, great customer service, and my suv looks better than ever. They even cleaned my car and vacuumed inside. Will HIGHLY recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repair work was excellent and the service advisor, Michael, was extremely helpful and informative throughout the process!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best repair team I have ever dealt with. Very professional. Thank you for s job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Did a great job with the work. My only suggestion is to be more proactive regarding the status. I had to reach out every time.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
You guys aren't done yet
Customer Service - 0.5/5.0 -
You all failed to order the parts in time, my repair is incomplete.
Likely to Recommend - 0.5/5.0 -
Never. I’ll be writing many reviews as to the quality of the workmanship and repairs done at this facility. By far the worst experience.
Repair Quality - 0.5/5.0 -
Car was said to be repaired in before accident condition. Vehicle has waves down the entire vehicle. Damaged interior door handle. Gouged the paint with a knife inside the door jabs. Complete nightmare. Have been back 3 times for them to “fix” each time a new problem. Last time they didn’t even bother to touch my car that they asked me to drop off at 7:30am and would be completed first thing in the morning. Arrived at noon for my car to even be touched.
Customer Service - 0.5/5.0 -
Worst communication and no follow up.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The overall body work that was done to our car was a 10. But the detail cleaning to my wife's car was subpar. How I know this is my daughter's footprints or still on the windshield when we picked up the car. I have had my mom's car and there are multiple times for Body work and I have seen how the car comes out all detailed and fresh. This time it was not the same.