Classic Collision Norcross

4.8 (748reviews)
97%
6384 Buford Hwy,  Norcross,  GA  30071

In operation 43 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norcross, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (748)

Likely to Recommend

Repair Quality

Thorough process. Informed the entire way. Made sure it was perfect before I took my car back.

Customer Service

Laura was thorough and friendly

Returned Clean

My Experience

Laura and Carla were amazing in following up and communication was top notch. The quality of work was exceptional and timeliness of the repair was on point. Thank you, Classic Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Toso super bien gracias por la atención el servicio y el seguimiento con la información la oficina y el taller super profesionales

Customer Service

Perfecto

Returned Clean

My Experience

Always a pleasure from start to finish! Customer service is just as great as the repair. This is my to go to place. Every step you are notified by phone snd text, you are never guessing whats going on. The access to Enterprise is a plus and never a wait for anything Thanks for the great service!!!!

Likely to Recommend

Repair Quality

They kept in constant communication and finished my car about a week before the original estimated completion date

Customer Service

My Experience

Thank u

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent repair service and completely professional! I would recommend them to anyone… Very seldom do you find such wonderful service from the beginning to the end and someone who can handle every concern or care you might have with insurance and the repair and paint were completed with absolute perfection! Kudos to you all and thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The truck looks like new. Laura did a great job keeping us updated and really appreciate the extra push to get it finished by close of business on a Friday. Would definitely recommend your shop.

Likely to Recommend

Repair Quality

The repairs looked great

Customer Service

Working with Laura was great. She answered my questions, kept me up-to-date with each step, and made an effort to get the truck back to us by the end of the week.

Returned Clean

My Experience

Likely to Recommend

Will definitely recommend

Repair Quality

Great work, awesome communication and wonderful hospitality

Customer Service

Top notch

Returned Clean

Likely to Recommend

Yes I would recommend

Repair Quality

You did great work fixing my car. Thank you!

Customer Service

The customer service was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The customer service and quality of work was amazing. Very thorough and responsive to my questions.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They said they were going to remove the parts to sand and paint them, but I don't think they actually did it.

Repair Quality

I went to pick up my vehicle on Friday, and it was raining heavily; everything looked fine, but on Saturday, when I tried to remove some stains left on the seats and carpet, I realized that after sanding the door, they hadn't cleaned it properly—they painted right over the sanding residue, and now it looks terrible. I’m going to the shop today to get it fixed. I sent a message to Laura, the person in charge of the repair, but she hasn't replied. Honestly, I don't know what kind of rating to give them.

Customer Service

I went to pick up my vehicle on Friday, and it was raining heavily; everything looked fine, but on Saturday, when I tried to remove some stains left on the seats and carpet, I realized that after sanding the door, they hadn't cleaned it properly—they painted right over the sanding residue, and now it looks terrible. I’m going to the shop today to get it fixed. I sent a message to Laura, the person in charge of the repair, but she hasn't replied. Honestly, I don't know what kind of rating to give them.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean