Classic Collision Norcross
In operation 43 years, 10 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norcross, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Satisfied with the entire experience. The staff was great, especially Gamma & the front desk guy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
The team was very courteous and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Very knowledgeable and helpful staff. Entire process was very efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I liked the notifications. Getting my rental car was not well coordinated. .
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was very good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs was a lengthy process but my car was fixed properly and I was happy with service overall.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at the location was pleasant and polite. They also gave me daily updates on the progress of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work and beautiful paint
Customer Service - 4.0/5.0 -
Nice feedback from the team, do wish they would send email/text updates so I don't have to call and interrupt the team
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have and will continue to recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hassle free! Josh was great, awesome customer service!
Likely to Recommend - 5.0/5.0 -
The process was so smooth!
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Josh was so professional and accomodating. He explained everything perfectly.
Returned Clean
My Experience - 5.0/5.0 -
Your staff was very professional and helpful. I left a few items in my rental and when came back to retrieve them the rentals already picked up. Your staff told me where the rental place was located and even called them to have items available for pick up. Outstanding customer service.
Likely to Recommend - 3.5/5.0 -
They kept changing when the car would be ready.
Repair Quality - 4.0/5.0 -
I was a little confused about how my car would be ready on Sunday. I couldn't pick it up so I was to come by on Tuesday but that fell through so I was going to come by Wednesday morning but received a text that it wouldn't be ready until Thursday. I came by that Thursday morning around 9:30 and it wasn't ready. It was being washed and detailed but in the beginning it was going to be ready on Sunday. Thursday afternoon they called and said it was ready. Confused by the delay, that is all.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
As a female it is typically a feeling of being at the mercy of the provider with regard to car maintenance, repairs etc. I feel like I was dismissed with being told my car was ready but had a warning light on. These types of incidents create distrust. Your company may find it minor as you deal with cars all day. I don’t so it was unsettling.