Classic Collision Portland Fleet

4.3 (82reviews)
87%
8101 NE 11th Ave,  Portland,  OR  97211

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (82)

Likely to Recommend

Repair Quality

The communication was top notch. The out come of the repair was amazing. The estimate was very accurate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The customer service was AMAZING! The work performed was equally AMAZING!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint finish and color match was excellent

Customer Service

My original contact was with Brian Kaiser. Brian was very responsive and helpful. Brian referred me to Joe at the fleet shop but when I got there, Tony Bonamigo helped me. Tony was friendly, knowledgeable and helpful. I had some specific questions/requests so he introduced me to the painter Meesa(sp?). Meesa was knowledgeable and helpful as well. Tony provided estimate quickly and got me scheduled right away. Tony was excellent with communications all along the way. Quality of workmanship was excellent. Overall I am very happy and would recommend Classic Collision fleet repair shop to others.

Returned Clean

My Experience

excellent communication and project well done, thank you!

Likely to Recommend

This is the best experience with an auto body shop I have ever had! I wouldn’t send people anywhere else!

Repair Quality

I am completely satisfied with my experience at CC!

Customer Service

The customer service was exceptional: from the front desk to the repair manager!

Returned Clean

Likely to Recommend

As I mentioned in earlier comments: because of Liz and Tony alone, I will highly recommend CC!

Repair Quality

Liz and Tony are fantastic as representatives of your company. Liz was always so polite, cheerful and helpful. And Tony communicated with me very well and was always positive even when it meant receiving multiple calls from me and when we would return our vehicle for continued issues. They are the reason people like me keep coming back and giving you great references. Give them both a raise!

Customer Service

Liz is a wonderful representative for your company. She has outstanding customer service skills, and I would highly recommend CC simply because of her attitude and demeanor alone!

Returned Clean

Likely to Recommend

Repair Quality

It appears that the repair has been thorough and the quality of work very good. I really appreciated the extras that were performed, including detailing the car inside and out. Our car hasn't been that clean in years. Thanks!

Customer Service

Happy with the professionalism and friendliness of Tony, Liz and the rest of the staff. I took off a point because we received different info about how long our car would be in the shop, which was quickly resolved.

Likely to Recommend

Very clean my car . I recomment my friends or my family

Repair Quality

Nice job

Customer Service

Good service

My Experience

The team CC did truly professional job. My car came back as a brand new car inside out!! Moreover, Tony gave me an update everyday which relieved my anxiety, and Liz was so kind and eilling to help me. I was very impressed how amazing classic collision is. Thank you so much!!

Likely to Recommend

Absolutely satisfied and I highly recommend!

Repair Quality

So thankful that classic collision took care of my car. They gave me an update every single day. They were so honest and reliable.

Customer Service

Tony and Liz were so kind and honest.

Likely to Recommend

Repair Quality

Customer Service

I couldn’t find the building and I called the office and the receptionist walked one block to come get me to the shop. That was definitely something I have never seen happened before.excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

they did a great job and completely satisfied

Likely to Recommend

Repair Quality

wonderful repair

Customer Service

Returned Clean

My Experience

Tim- Thanks for your great service and the extra work you did at my request.

Likely to Recommend

Repair Quality

Excellent service and repairs. Tim really went the extra mile to get our van back in use despite availability of basic parts (windshield). Job is now complete and we are totally satisfied. They even delivered completed vehicle back to my driveway.

Customer Service

Great.

Returned Clean

Likely to Recommend

Highly recommend CLASSIC Collision:)

Repair Quality

They did an amazing job and were very nice. I hope I don't get my car damaged again, but if I do, I'll definitely be back:)

Customer Service

Very nice and very accommodating:)

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Returning it with the TPMS lit up is not good. What was/is horrible is returning it with the airbag system disabled? Person who delivered it back had to see the instrument panel warnings? How can it be dropped off and not say anything?

Likely to Recommend

Repair Quality

Repairs exceeded my expectations. Tim did his absolute best to come up with necessary parts and when he was unable to source a critical part found a substitute.

Customer Service

Estimate and claim was submitted promptly and approved within a few days.

My Experience